Melissa
Total experience
My experience with the person I spoke with today was fabulous. I give her a 5. But I had left a text message and an email on Sunday, Monday, and Tuesday and got zero response. I would give those systems a 1. Especially when one of the messages was for a Dr..
Response from ZiphealthMar 27, 2025
Hello Melissa, Thank you for taking the time to leave us feedback. We take patient feedback very seriously here at ZipHealth and we are always working to improve our services and better support our customers. We have reached out to you directly via email to better assist with your concerns. For further information, please contact our customer care team at (888)-634-1354. Our lines are open Monday to Friday from 9am to 5pm (EST). Kind regards, The ZipHealth team