Zion HealthShareReviews of zionhealthshare.org

As part of Zion Healthshare, they use an online pharmacy (Advanced RX, or RxShare, depending on where you look online). For normal maintenance meds, it has been OK, and the pricing is reasonable. However, for meds that are not maintenance, it has been a nightmare. We used CVS for the initial fill on 2 medications, and then tried to transfer the refills to RxShare. Somewhere between CVS and RxShare, the refills got lost, and CVS was transparent with us about when they did the transfer and everything, but RxShare had a different story every time we called them. They finally gave up and just said that they would have to contact our doctor for new prescriptions. We will almost certainly miss some dosages due to incompetence.

While the bones of the program are good, they are not unlike any other insurance company in that they will not follow their own policies when push comes to shove and they are still always looking for an excuse to do dishonorable things like not pay out the money they promise too. My wife had a miscarriage in November 2025 and we paid the deductible directly to the provider then as outlined in their P&P. By the time we submitted it to them with proof of the date of payment it was January 1st so they tried to retroactively apply the new years higher deductibles to the last years deductible that had already been met in full (even though they themselves record the date of meeting your deductible as the date it is paid directly to the provider -- and separate from the date of submission in every case). The "appeal" was me quoting all their policy and procedures and sending screen shots of them recording the dates paid and dates submitted being distinct, and them simply replying appeal rejected with no rational explanations. They make it hard to pay companies and it takes a ton of effort on your part, but the emergency coverage at least can save you from going broke on a large charge. So, honorable, they are not, but they will do in a pinch if you can't afford anything better.