Alex
Long wait but definetely worth it
Long wait but definetely worth it. Received blade nitro 3 days ago, was waiting for 1 month, watch looks like its 5000 bucks

ZINVO is a fashion-forward watch brand made for a young, dynamic, and style-conscious audience. Boasting modern designs, high-quality watch movements, first-rate materials, and affordable price points, we deliver timepieces that stand out from the crowd.Customer Service Hours:Monday- Friday 9am - 5pm (Pacific Time)Contact Us:Phone: (424) 371-0403Email: [email protected] Messenger: @zinvowatches
ZINVO (zinvowatches.com) has 649 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Jewelry & Watches · Fresno, California
Excellent

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Excellent

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649 approved reviews, newest moderated first
Alex
Long wait but definetely worth it. Received blade nitro 3 days ago, was waiting for 1 month, watch looks like its 5000 bucks
Faizal K.
Still Waiting for REFUND - 5 months on!! I have had the most awful customer experience with Zinvo, I would urge anyone to avoid purchasing from this company. I ordered my watch which was a Blade Phantom at a cost of €289 in April 2017, unfortunately when I received it - it did not meet my expectations and in my opinion the build quality was not great. I contacted customer services and quoted my order number which was #2268 and was asked to return it to their warehouse in Los Angeles at a cost of £20! which was out of my own pocket! I was assured that once the watch was received I would get a full refund. However it is now almost september and I still havent received a penny from Zinvo. I have a chain of about 54 emails in my inbox which is me constantly chasing them up and asking for an update on my refund! And everytime they give me a stupid excuse and nothing happens! This company is no good for customer service - I would advise against purchasing their products!
Response from ZINVOApr 19, 2018
Hello Faizal, Please email us at [email protected] so we may assist you. We understand you had a negative experience with our service, and we want to know how we can improve it. Kindly, ZINVO team ---- UPDATED 4/19/18 We are still waiting on your email! We want to do all we can to improve your overall experience with us. Kindly, ZINVO Team
Mustansir
Hi All, I have had the most tiring and frustrating experience of my life dealing with ZINVO since the past 4 months. Yes, that's right, FOUR MONTHS. Placed the order on April 13th, the watch gets delivered in the last week of june or early July after being promised FAKE 7 day delivery timelines twice. I returned the product as I did not like it and my excitement to wear it completely died out due to the horrific experience and I was hoping that the return process will be smooth and easy and will make up for all the nonsense. BUT NOOO...!! its been over a month since I have sent the watch back and the last email I received from their account manager over a week ago was "our manager has not yet responded" and they have not responded to my numerous emails ever since. ZINVO, I recommended you to my friends and I solely regret it. I don't want them to go through this horror. If you are genuine and have basic business integrity, you will return my money back. My order number is 7572. I know I sound harsh. Apologies. but I am just super frustrated.
Response from ZINVOApr 19, 2018
Hello Mustansir, Please email us at [email protected] so we may assist you. We understand you had a negative experience with our service, and we want to know how we can improve it. Kindly, ZINVO team ----- UPDATED 4/19/18 We are still waiting on your email! We want to do all we can to improve your overall experience with us. Kindly, ZINVO Team
Bally
This company is a total fake. I ordered my watch a year a ago and nothing arrived. ONLY a strap that I ordered separate from the watch. Sent loads of emails. Just in case Zinvo watches read this. My order #1862. They have no phone number and all the distributor numbers don't pick up. Zinvo if you are a true company and have a good product. Send me your phone number and send my order or give me my money back In reply please read my review which has the order #1862.let me know when my watch will be delivered . Plus I have sent another email to your customer service. Bally
Response from ZINVOApr 19, 2018
Hello Bally, Thanks a lot for your email. COuld you please advise your order # so we can look in our system? We do not have any outstanding orders for over 20 days as of now, so maybe the shipment was shipped to you and is waiting for you at local postal office. Thanks, hope to hear from you soon EDIT: Please email us at [email protected] so we can help you resolve this issue. We are a very real company making real efforts to provide better customer service. Kindly, ZINVO team ------ UPDATED 4/19/18 We are still waiting on your email! We want to do all we can to improve your overall experience with us. Kindly, ZINVO Team
Khal J.
I would give them a 0 if I could. This company is 100% fraudlent. I have no idea how they are still in business. Placed an order for a Fathers Day gift and chose next day delivery. Nothing showed up. Chased them up about it and they said they would refund the shipping fee I paid. Got that refunded. Then 4 weeks go by with each week I chase them via the Facebook page, they keep saying it'll be out by the end of the week. Then they told me one day I would have tracking within 24 hours. Guess what? No tracking. Chased them again threatening to file an indemnity to reverse the payment I made unless they refunded me.They told me a manager would contact me and absolutely no one did. Chased them AGAIN! and still they said the refund would be processed within 5 business days....3 weeks later...no refund. I had to get my bank to reverse the payment just so I could get my money back. Guys...STAY AWAY FROM THIS COMPANY!!! IF you have placed an order already and it hasn't shipped, cancel it ASAP. You won't get anything. They are frauds and crooks!! I'm warning you again, stay away, DO NOT BUY FROM ZINVO unless you want to lose your money! EDIT 10/08/2017 22:41: So they have the audacity to reply to my review below!!! And they can't even be bothered to answer messages or phone calls! You have no one under the name Khal Jahromi! LOL!!! It's literally one of the most unique names in the world and you don't have a system that allowance you to search by first or last name! Haha! All for show!!! Making it like a customer doesn't even exist. Zinvo, stop trying to act like you're a legitimate company by replying to reviews posted publicly on the internet! Use your initiative and contact the customers directly! I find it amazing how you reply to my review here but didn't even email me or message me regarding the issue. It's easy enough to say "sorry for the inconvenience" and "I'm terribly sorry". It's a load of b****cks!!! I will be doing everything in my power to ensure you're no longer able to trade. I noticed another review below saying he is reporting you to the FTC. I'll also be submitting a report and reporting you to FOS and OFT. You're crooks. End of.
Response from ZINVOApr 19, 2018
Hello Khal, Thanks a lot for your review, I am terribly sorry for your experience. Please confirm that you got your refund through your bank, and if not, we will issue your refund within 12 hours once you inform us your order number, as we have none showing up under the name Khal Jahromi. Once again, I apologize for the inconvenience it may have caused -- Khal, thanks for the fast reply. I would like to contact your personally BUT: 1 - You are using fake or short name for your review 2 - We do not have your order number from this review so I can look up your email address and personally contact you. Please kindly provide if you would like to be contacted. EDIT: Please email us at [email protected] if you would like help resolving this issue. Kindly, ZINVO team ---- UPDATED 4/19/18 We are still waiting on your email! We want to do all we can to improve your overall experience with us. Kindly, ZINVO Team
SAUD
I have bought a watch from them one month ago order number 1014. I'm trying to contact them some times they answer and they continue to procrastinate on shipping my order really I'm fed up with them. I believe that customers who had a bad experience with zinvo company can write a report explaining their issue with them. So, I will submit my complaint to Federal Trade Commission (FTC) this organization is very strict with this kind of companies .
Response from ZINVOApr 19, 2018
Hello Saud, Much appreciated to get your review. Please email us with your full order number and we will check with shipping department if this shipped, I am sure it should have been. Thanks! EDIT: Please email us at [email protected] so we can help you with your order. We need more information to be able to look into the issue. Kindly, ZINVO team ----- UPDATED 4/19/18 We are still waiting on your email! We want to do all we can to improve your overall experience with us. Kindly, ZINVO Team
DavId D.
it's a cool watch but more novelty than anything, It does keep good time though and the shipping is quick
Nickolas C.
Zinvo is my best experience with watches so far. The quality of the product is excellent, everything looks and feels firm and reliable. Design is awesome, always catching some eyes on the street. I'm impressed with this quality-price ratio, would recommend ZINVO to everybody.