ZINVOZINVO is a fashion-forward watch brand made for a young, dynamic, and style-conscious audience. Boasting modern designs, high-quality watch movements, first-rate materials, and affordable price points, we deliver timepieces that stand out from the crowd.Customer Service Hours:Monday- Friday 9am - 5pm (Pacific Time)Contact Us:Phone: (424) 371-0403Email: [email protected] Messenger: @zinvowatches
ZINVO (zinvowatches.com) has 649 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Jewelry & Watches · Fresno, California
Excellent
Jewelry & Watches · Los Angeles, California
Excellent
Jewelry & Watches · Redondo Beach, California
Excellent
Jewelry & Watches · Arcadia, California
Excellent
649 approved reviews, newest moderated first
Philip L.
Finally along waiting Onyx is here! I love everything about it, quality is way higher than expected from the watch for $250. Zinvo took a while to ship and at first they shipped the wrong watch (Fusion) and it took a while to replace it and get the right one. At the end of the day, I am a happy customer, just hate to wait. I get a lot of compliments on my ZINVO
Nick A.
Now that's my new phantom with a new strap, very happy after finally receiving the awaited watch. Particularly impressed with the blades, tried it on and it feels just as I pictured it.
Shanee H.
Worth the wait! Excellent watches!
Nasser
Excellent ,, deliver on time ,, good price ,, great watches
LS
I'm waiting for a refund since 5 months now. Every time a manager should contact me but I never heared something. After about 20 emails and no response i havent received my refund.
Response from ZINVOApr 19, 2018
Hello, Thank you for your feedback. We will need to know your order number to figure out why you didn't get your refund yet. Once we have that information, we can process the refund fairly quickly. Please email me at [email protected] if you are willing to work with us to solve this issue. Thank you. Jennifer ZINVO Customer Service Representative ------ UPDATED 4/19/18 We are still waiting on your email! We want to do all we can to improve your overall experience with us. Kindly, ZINVO Team
Adam C.
1) I have still not received my watch and no body will contact me back they have blocked me off instergram as they seem to not like any bad publicity while they are ripping people off! 2) despite numerous emails and very few replys from zinvo there is still no watch on its way to me how ever many fake promises and excuses they make up! Do not order form this company they will take your money and you WILL NOT RECIVE a watch it's a fake scamming company. That are NOT TO BE TRUSTED!!! The watch I purchased in august was never delivered and zinvo have stoped replying to my emails this company are con artists do not buy anything from them and make sure no body else loses any money to these SCAMERS!
Response from ZINVOApr 19, 2018
Hi Adam, Thanks for your feedback. We completely understand your frustrations. At the time of your order, we were unexpectedly back-ordered due to our products being in higher demand than we were prepared to handle. Please know that we have been and are currently trying to catch up on these orders and improve our internal communication as well as our customer service. We would never intentionally mislead you about the status of your order. That being said, please email me at [email protected] if you are willing to work with us to solve this issue. Thank you. Jennifer ZINVO Customer Service Representative ----- UPDATED 4/19/18 We are still waiting on your email! We want to do all we can to improve your overall experience with us. Kindly, ZINVO Team
diana D.
Warning !!! never buy anything from them !! they have took the money from my bank promised me over the months that they will ship my order soon . what did I get in the end ?? they blocked me everywhere so now I cant contact them . But what I have done before zinvo deleted all bad comments I have copied and did screenshot of the all bad comments people has complained and I have wrote a letter and all this screenshot goes to Federal Trade Commission (FTC) this organization is very strict with this kind of companies .. I will make sure this company will get into trouble and will pay compensation .
Response from ZINVOApr 19, 2018
UPDATED 4/19/18 Dear Diana, We believe we have already delivered your order. Please provide your order # so we can check it on our end. Thank You! ---- Dear Diana, Please email us at [email protected] so we can resolve this issue for you. We would like to improve your experience with us in any way we can. Kindly, ZINVO Team
Jaime W.
Order number 1013 Very poor indeed. I ordered my watch mid july a month later still waiting with know real information to guarantee i will actually receive my order having paid out already. A month has gone still waiting now ive asked for a refund having run out of patience which is a real shame cause i really wanted this watch. A week has passed and its the same pattern as before back and fourth trying too get a inch of progress. Dragging their feet... jist so long its a bloody joke. They reply back to me with the same answers yet nothing gets done. PLEASE PLEASE CAN U PULL YOUR FINGERS OUT AND GIVE ME A REFUND! PS. Like everyother angry customer Ill also be reporting this company to the FTC. I want my refund zinvo watches!
Response from ZINVOMar 30, 2018
Hi Jaime, Thanks for your feedback. We completely understand your frustrations. At the time of your order, we were unexpectedly back-ordered due to our products being in higher demand than we were prepared to handle. Please know that we have been and are currently trying to catch up on these orders and improve our internal communication as well as our customer service. We would never intentionally mislead you about the status of your order. That being said, please email me at [email protected] if you are willing to work with us to solve this issue. Thank you. Jennifer ZINVO Customer Service Representative