ZinstallReviews of zinstall.com

Overall, the transfer went well. There were a few things I had to adjust, but for the most part the data and apps transferred properly after running overnight.

I am a senior citizen with no computer experience, forced to transfer my windows 7 relic to a windows 11 computer. I felt brave, so I purchased the do-it-yourself program. I ran into complications I could not solve alone, so the next day I purchased the remote support package, for which the price was discounted. After various attempts to transfer PC to PC, the technician elected to complete transfer to my external drive and that solved my problems; he completed the transfer successfully. I gave the service 5/5 because the technician was very patient and skilled and in addition, assured me that Zinstall's support extends beyond the completion of the transfer, if you have questions or problems.

Zinstall moved items I did not select. Some were not a big deal-like shortcuts for apps. Others were more difficult to remove like dead shortcuts in Control Panel. Reason for 1 star is that after completing the migration, I ran a system file check and it found corrupt files and was unable to fix them. System had no integrity violations prior to running Zinstall. Waste of time and money.

It was an easy process. Just what I needed.

In the past, I've done program migration myself, but I thought I would use Zinstall since it was described as an easy transfer. Wrong! When I completed the migration I couldn't open MS Outlook or MS TEAMS and the printer driver didn't work. Their customer service page cutely says "we love to chat." Wrong. I've been disconnected. When I did get connected wait times between chats were very long. After four hours (and no resolution) I had to move on to my work. I've sent several emails (including the text of the four hour chat) asking when I could reconnect ... with no response (three days later). I'm asking for a refund and disputing the charge.

I purchased a new desktop computer, and was not looking forward to getting information and applications off the old computer and onto the new computer. However, I read reviews of Zinstall and was impressed. I purchased the app, and used it. It worked 100%. I had no applications missed, no documents missed, no key registry settings missed, etc.

This was the easiest I have ever transferred files and programs from an old computer to a new one. It took about 10 minutes to download and set up, then about 9 hours to complete the transfer. I didn't have to do anything but sit back and watch the progress. I did it through my router, so no cables to hook up. I highly recommend this product.

Could never get software to run properly. Called numerous times and never got thru to anyone but an operator who was supposedly leaving messages for an urgent call back but that call never came. Will be disputing charge with AMEX and calling Better Business Bureau to file a complaint. Bogus company. Operators don't care and actually tell you to buy another product.