ZinstallReviews of zinstall.com

I've been tinkering with computers ever since the OS/2 days, so I can confidently say that I have some experience, at least as a consumer (and a bit as a more advanced consumer). Typically, I upgrade every 3-4 years, lately sticking to Lenovos. Every time I switched, 2-3 days would be spent on copying, installing, rebuilding and looking for lost files, notes, passwords and accounts. Not this time! I took a chance on Zinstall, despite its steep price, because of their promise of quality. And fortunately, they have delivered. The transfer was smooth, and not too long. I left it running overnight, so likely about 8 hours for approximately 440GB of data. My time out of those 8 hours: probably 10 minutes, the rest is automatic. New computer asks to be restarted after the transfer, and once that is finished, lo and behold, it really does look just like the old one! Icons were not in the exact same order, but other than that, it was incredible. I have by now tested most of my commonly used software, starting with Word and Outlook, Turbotax for past 4 years, Matlab, Lightroom. Data is all there, pictures are all there, documentation and reports, all set. I did have to reactivate my Eset on the new computer, although that is to be expected. All in all, a very positive experience.

This company will NOT respond to a refund request for an unused purchase!!! The pre-purchase instructions didn't specify that I would have to uninstall my security software (Norton) from both computers, and leave them unprotected while Zinstall worked. As soon as I saw that -- and before downloading the program -- I decided not to use it and filed a support request for a refund. That was Oct. 28. I received acknowledgement and a case number, and then ... crickets. I re-sent the request Dec. 1, and nothing. It's Dec. 5 and no one responds on their customer chat line. This is not an honest company -- do not trust them with your money! As of Dec. 23: Early this week Zinstall customer service finally contacted me. Wanted me to install an executable file on my new computer to prove I hadn't used their software. I refused, saying their software required an authorization code, and they could see I had never accessed the authorization code sent to me. The next day they approved the refund. So the company responded in the end, but why did it take two months and this review?

This product was perfect. I went from Win 10 Pro to win11 Pro. After running Zinstall I booted up my new PC and it was exactly like my old one except much faster. I don't think I have ever installed a product that was this easy to use and no issues at all. Thank you for saving me hours and hours of work setting up a new PC.

It took an extremely long time to download. I had 155 GB on my computer. Nearly the entire day. However, once it was complete, everything transferred perfectly.

Customer service never responded to me despite multiple attempts to contact them. I ended up purchasing another product and my purchase of zinstall was a waste of money in the end.

Used this on a new XPS with Windows 11, and it worked great! Old laptop was Lenovo, Windows 10, 8GB RAM. Transfer was pretty fast, about 3 hours although I did not have that many files and programmes so don't know if that is always like this. Overall would say a positive experience and would do it again on next one.

Really disappointed after rave reviews here and elsewhere. I learned the hard way that if you use 2 factor authentication that details/programmes/access does not copy across. Major disaster was MS Outlook. It has so far taken 17 hours effort to have this not quite resolved. Microsoft and Apple (my email is icloud) both very helpful and say they have seen this before. Adobe Lightroom, usually a hassle was fine as were miscellaneous others. I am not a happy bunny. Update 20DEC2022: I have sent several emails to the company asking for help to resolve this and had to involve the US Better Business Bureau. Zinstall ignore them too. I should just write this off as a massive loss - not of money rather time, energy and functionality -but wish I didn't have to. I just want the issues resolved. Don't look here. Downgrading from 2* to 1*

Zinstall Migration Kit Pro - $189!!! There is a cheaper version of this program that will work for many users, but I wanted/needed to use a 2T portable SSD hard drive for the transfer so $189 was the price. That felt like a lot of money so I researched the program everywhere I could find that seemed remotely independent of the company. I have used file transfer programs in the past; most recently when I bought my Surface Book 2 in 2019. I know how they work. The last time I invested in a universally well-reputed and recognized program. It was okay BUT I still had to spend several days updating, reinstalling some programs (Adobe CS6, Adobe Acrobat Full Version, etc.) when they didn’t fully install. I also had to reinstall all my shortcuts in Office 365 Business, my workgroup templates, several add-ons, several Outlook tweaks, etc. And that was a supposedly good program that I almost bought again… until I happened upon this one! I read some good reviews and I read a very thorough, negative review of Zinstall that extolled the virtues of the program I had used before. So… it was a big decision to spend that much on a relative unknown… to me...for one use. Before I purchased, I downloaded the User Manual and read it cover to cover. When I purchased, I followed the directions meticulously; particularly with regard to turning off all anti-virus and firewall software; and taking extra care to close all open programs. I also went through my old computer and deleted files and reorganized files prior to moving everything. Then I downloaded and ran the software; first on the old computer and then on the new one. It was incredibly simple to set up. There was hardly anything for me to do. The whole job took about 6 hours, I think. Moving everything to the portable drive took less time than loading it onto the new computer. I just set it up and left it alone. The cynical part of me sat there watching things slowly unfold over several hours and fussed the whole time that this thing couldn’t possibly do what it said it would do. I had a mental list of the programs and files that were still going to need work, because they had always needed work before.. All I can say is WOW! I was stunned to get to the end of almost 900GB of programs and files and the darn thing worked as promised! Every time I open another program that had been an issue in the past, I am blown away. My Windows 11 taskbar is set up exactly as before. The shortcut ribbons in my Office 365 Business programs are exactly as I had them set up. Even scripts that I had are working. My workgroup templates all come up in File… New. Everything in Outlook (which can be a horror!) works. I am running 3 email accounts in it and they all work with no tweaking; other than me signing into my Office 365 portal and giving Outlook permission to access my Gmail accounts. I have a very expensive machine embroidery program. All I had to do was sign into my account online and it loaded as before. Zinstall Migration Kit Pro was 99.5% successful with accurate file transfer. The only thing that I have spent any time on is reinstalling a few Solitaire games from the Microsoft store and linking my apps to the Start Menu in Windows 11. The apps were all there. I just had to add them to the Start menu. For me, that’s it. This program is fabulous! Follow the directions and you’ll be more successful than you’ve ever been. I wholeheartedly recommend this software to anyone who needs to transfer everything to a new computer and doesn’t want to still be working on it 2 weeks later! And you don’t need to be a Senior Software Engineer to run it!