ZinstallReviews of zinstall.com

I was just hoping zinstall would transfer my networking settings and office 2016 BUT it failed to do either. Took me a week to repair networking and I had to purchase office 2016 all over again, so it cost me more than its purchase price.

Just ran WinWin overnight. It completed successfully, and it saved my bacon! Thank you! Thank you! Thank you! I wish I would have had this before I retired as an IT executive. What a great program. Worth every penny, and more. A wise man once said to me that “High quality may demand a higher price, but it’s not an expense—it’s an investment in excellence”. Your software is definitely “excellent”. Thanks again.

The company claims its product does more than the competitors product and transfers more than competitors products. I haven’t been able to verify this claim because what the company DID NOT TELL ME is that you ONLY GET 2 ACTIVATIONS. So if something goes wrong and you have to start afresh you cannot do it because you get an error MAXIMUM NUMBER OF ACTIVATIONS EXCEEDED. True to their advertising I did get to chat to a real person and not a bot. Problem is the real person only advises you to contact support unless you are buying! Contacted support and consistent with other reviews only got a “we will contact soon” message and now just waiting for help. When you buy a license to transfer from an old PC to NEW PC, it follows that at some future point you might need to repeat the process, but you cannot because the license you bought is only really a license for a single transfer. The company should be upfront and tell customers this. They also need to fix the support function because in my view its not fit for purpose.

Well worth the money!!!!! I'm forced to get a new computer because of Windows 11 not updating to my very functional Windows 10 Computer(motherboard incompatibility). Anyway, it's always a huge issue to migrate to another computer and lose programs in the process. NOT THIS TIME!!! Zinstall WINWIN was simple. The directions were clear. And my computer migrated over to the new computer with my programs and activations so they were ready to go!!! My only self install was my printer. So happy to have found this program!

Zinstall's product did not work at all, and the support process was both unreasonable and ineffective. Their team required me to fully uninstall all cybersecurity software from both computers—something that compromises device security—before offering any help. I complied, ran their diagnostics, and was forced to manually type in a long diagnostic code because their system wouldn't allow copy-paste. They later claimed they never received the diagnostics, despite me submitting them exactly as instructed. I requested a refund four times, and each time they responded with a deliberately obstructive process, including a manual form that forced me to agree to their terms and conditions before I could even submit the request. They sent me a user manual that had nothing to do with the issue I reported, wasting even more of my time. The entire experience was unnecessarily difficult, and their continued refusal to refund a clearly defective product feels deceptive. In my opinion, this is a predatory and misleading business practice, and I am filing this complaint to warn others.

Purchased remote migration on 3-19-25. Tech started the migration on 3-20. After checking on status, the process errored out and nobody was monitoring. Tried caontacting via email, and phone calls with nobody answering anything. Finally got ahold of Answering service and they passed on the message to call me. Never called but sent an e-mail. The tech found the problem and was able to finish the remote install. I went thrrough verifying everything and found that I now could not get my ESET Virus/Firewall program to even come up. I even attempted to uninstall to ne able to re-install and it won't even let me do that. Have tried again with the various ways to contact them and finally ended up with their answering service on 4-10. This company has no customer support what so ever. Nobody ever responds to their message system, their e-mails or even answer their phone. If I could give them a minus one rating I would because they were fast enough to charge my credit card when I made the purchase.

I recently purchased a new PC and investigated the best way to transfer the contents of my old PC. Not being particularly computer savvy, I saw a link to Zinstall. As they admit themselves, it is not the cheapest tool on the market, but it looked comprehensive and promised to make the task simple. I was very impressed. Having installed Zinstall on both machines they discovered each other and all I had to do was tell it which was the old PC and which was the new. A few hours later, the job was done and everything was ready to use on my new PC.

I transferred an old surface pro to a new one and did it manually. Took a couple hours, but all worked out well. Used ZInstall for my desktop - slow. Took longer than the manual download and install, and did not transfer any of the activation/license info. Missed many applications and had to go install them myself anyway. Was $129 (so $200 CDN plus tax) and was really pretty well a complete waste of money. Had more aggravations and time spent doing things right than the manual transfer I did on my own.