Zinff Optical Reviews | Read Customer Reviews of zinff.com

Zinff Optical Reviews | Read Customer Reviews of zinff.com

Zinff Optical reviews

167 approved reviews, newest moderated first

Emily
Jan 2, 2023
very helpful customer service bonnie…
very helpful customer service bonnie went out of her way to help me and it helped me avoid ordering the wrong pair of glasses
Response from Zinff OpticalJan 3, 2023
Hi Emily, Thanks for sharing your experience. We always try our best to offer better eyeglasses and service to our customers. Zinff offers a 30-Day Fit & Style Guarantee and a 365-Day Product Guarantee. If you need any help, feel free to contact us. LiveChat: Start a Live Chat (8 pm - 5 am EST, Mon.-Sat.) Email us: [email protected] (Reply within 24 hours on workdays and 48 on weekends) Call us: 1-858-609-0485 (8 pm - 5 am EST, Mon.-Sat.) Sincerely, Zinff Customer Support
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Anonymous
Dec 28, 2022
Good Service and Glasses are stunning
Ordering was very easy, there was many helpful tips and the quality of my glasses were great. Although they did break within 30 days, they are very stunning and functional for sunny weather. I was able to receive help from Isabelle, her service was great and she was very helpful as well.
Response from Zinff OpticalDec 28, 2022
Hi, Thanks for sharing your experience. We always try our best to offer better eyeglasses and service to our customers. Zinff offers a 30-Day Fit & Style Guarantee and a 365-Day Product Guarantee. If you need any help, feel free to contact us. LiveChat: Start a Live Chat (8 pm - 5 am EST, Mon.-Sat.) Email us: [email protected] (Reply within 24 hours on workdays and 48 on weekends) Call us: 1-858-609-0485 (8 pm - 5 am EST, Mon.-Sat.) Sincerely, Zinff Customer Support
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Stephanie H.
Dec 22, 2022
Even though my order came in and had…
Even though my order came in and had damage to it, i was able to communicate with customer service in a timely manner. They were able to give me a coupon to get a new pair of glasses, so i will be able to get my much needed new pair of glasses
Response from Zinff OpticalDec 23, 2022
Hi Stephanie, Thanks for sharing your experience. We always try our best to offer better eyeglasses and service to our customers. Zinff offers a 30-Day Fit & Style Guarantee and a 365-Day Product Guarantee. If you need any help, feel free to contact us. LiveChat: Start a Live Chat (8 pm - 5 am EST, Mon.-Sat.) Email us: [email protected] (Reply within 24 hours on workdays and 48 on weekends) Call us: 1-858-609-0485 (8 pm - 5 am EST, Mon.-Sat.) Sincerely, Zinff Customer Support
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Beth
Dec 20, 2022
Awesome Experience
1. Glasses are of astonishing quality. 2. Shipment is pretty quick, considering they are starting from scratch 3. If there are any issues whatsoever, they are resolved quickly. And I mean quickly.
Response from Zinff OpticalDec 21, 2022
Hi Beth, Thanks for your review. We are so glad that you like our eyeglasses and are satisfied with our service. Zinff offers a 30-Day Fit & Style Guarantee and a 365-Day Product Guarantee. If you need any help, feel free to contact us. LiveChat: Start a Live Chat (8 pm - 5 am EST, Mon.-Sat.) Email us: [email protected] (Reply within 24 hours on workdays and 48 on weekends) Call us: 1-858-609-0485 (8 pm - 5 am EST, Mon.-Sat.) Sincerely, Zinff Customer Support
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Mark
Dec 17, 2022
Awesome service and quality
The team is very specific and caring when reviewing your order and prescription. Second time purchasing and definitely not the last!!
Response from Zinff OpticalDec 17, 2022
Hi Mark, Thanks for your review. We are so glad that you are satisfied with our service and eyeglasses. Zinff offers a 30-Day Fit & Style Guarantee and a 365-Day Product Guarantee. If you need any help, feel free to contact us. LiveChat: Start a Live Chat (8 pm - 5 am EST, Mon.-Sat.) Email us: [email protected] (Reply within 24 hours on workdays and 48 on weekends) Call us: 1-858-609-0485 (8 pm - 5 am EST, Mon.-Sat.) Sincerely, Zinff Customer Support
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Kp
Dec 16, 2022
Very helpful and detailed
Very helpful and detailed. Response was quick and easy to solve and speak with
Response from Zinff OpticalDec 17, 2022
Hi Kp, Thanks for your review. We are so glad that you are satisfied with our service. Zinff offers a 30-Day Fit & Style Guarantee and a 365-Day Product Guarantee. If you need any help, feel free to contact us. LiveChat: Start a Live Chat (8 pm - 5 am EST, Mon.-Sat.) Email us: [email protected] (Reply within 24 hours on workdays and 48 on weekends) Call us: 1-858-609-0485 (8 pm - 5 am EST, Mon.-Sat.) Sincerely, Zinff Customer Support
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Patricia J.
Dec 14, 2022
Great customer care
I ordered 2 pairs of glasses and they're so beautiful and arrived so quickly! One of them broke after a few months and when I contacted customer services they instantly got back to me! As they were under guarantee it was all sorted! No hassle, great customer service!
Response from Zinff OpticalDec 14, 2022
Hi Patricia, Thanks for your review. We are so glad that you love our eyeglasses and are satisfied with our service. Zinff offers a 30-Day Fit & Style Guarantee and a 365-Day Product Guarantee. If you need any help, feel free to contact us. LiveChat: Start a Live Chat (8 pm - 5 am EST, Mon.-Sat.) Email us: [email protected] (Reply within 24 hours on workdays and 48 on weekends) Call us: 1-858-609-0485 (8 pm - 5 am EST, Mon.-Sat.) Sincerely, Zinff Customer Support
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Nicole M.
Dec 14, 2022
I love the glasses I purchased!! 10/10
I love the glasses I purchased! I was a bit hesitant since I've never really purchased glasses with prescription online before… but 10/10 they came out perfect. I will order another pair soon that’s how much I like them. Great prices for great quality. The shipping speed was to be expected so that wasn't a problem at all.
Response from Zinff OpticalDec 14, 2022
Hi Nicole, Thanks for your review. We are so glad that you love our eyeglasses. Zinff offers a 30-Day Fit & Style Guarantee and a 365-Day Product Guarantee. If you need any help, feel free to contact us. LiveChat: Start a Live Chat (8 pm - 5 am EST, Mon.-Sat.) Email us: [email protected] (Reply within 24 hours on workdays and 48 on weekends) Call us: 1-858-609-0485 (8 pm - 5 am EST, Mon.-Sat.) Sincerely, Zinff Customer Support
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