Morgan B.
Does not care about the customer
I received a product and want a refund. I immediately started speaking with a customer rep and they are argumentative, rude and unwilling to allow me to return my product for a refund. They are using scare tactics like you will be responsible for shipping, we are based in China so the shipping will be high, and you will not get a full refund, with shipping you would not have any money back. What is the point of forcing a customer to keep a product they are unhappy with??? This was the worst place to purchase from, as they obviously do not care about their customer.
Response from Zinff OpticalSep 16, 2022
Hi Morgan, Sorry for the unpleasant shopping experience. Our specialist will contact you to offer you a satisfying solution and we will try our best to offer better service in the near future. Zinff CS Team


