ZillowReviews of zillow.com

Every Realtor I talked to told me, Zillow was a nightmare to deal with. You can submit as many requests as you like, and they will never address your problem. For such a large company, you would think they would invest into their customer service. Not the case.

My Home's Rating is Inaccurate Somehow my 2BR condo is rated $150K less than 1BR condos in my complex and $250K less than other 2BR condos that have recently sold. Our score was considerably higher before. It almost seems as though someone has deliberately downgraded our home although it has many more updates than the homes that have recently sold for a quarter of a million dollars more. I cannot sign into Zillow, it keeps telling me I am using the wrong password. I am told I will receive a link to change the password but it never I never receive it.

Since signing a monthly contract for multifamily apartment listing, seven days have gone by with no access to our listing. A listing prepared by Zillow staff continues to be populated with errors preventing leads. Reporting the problem Zillow tech has gone answered. And, believe it or not, when responding to their satisfaction survey I gave it a '1' of '5' ... and upon entry '1' pops up as very satisfied!

The absolute worst site with zero customer service

I work for a property management company that uses Zillow and honestly, Zillow is crap. First, it's confusing. People think they can book a showing through Zillow for our properties. We don't see any showing requests. Second, people think applying on there means we receive their application. We don't. They have to apply directly through our website and if they apply through zillow for one of our properties, they are wasting their money on whatever Zillow charges. Again, confusing for potential renters. Third, when someone calls us directly, the annoying "This is a Zillow lead" automated message plays, which sounds like a telemarketer call, which prompts us to erroneously hang up immediately when we hear that automated message, thinking it's a cold sales call. Fourth, potential renters do not understand that while their inquiry feeds through to our system, we get tons of those inquiries and do not have the staff to respond to each one, which is why we have an automated response email that many of them don't see. Fifth, when we remove a listing from our website, which should automatically remove the listing from Zillow, it doesn't happen. We've had people call about properties that we haven't managed in years saying they saw the property for rent on that site. Finally, we have an automated response email (as previously mentioned) that prospects are supposed to receive when they make the inquiry, but it often goes to their spam folders and they don't see the message with our phone number to contact us. Zillow is the worst out of all the mass rental websites.

Slater mcinnis with Keller Williams was there thru the whole home buying process and was available to show us homes until we found one we liked. We are from Wyoming and was able to complete the process without traveling back and forth to Florida. For any realtor needs i would highly recommend him.

Would be nice if owners/landlords would actually respond when you reach out to them. Its bs. Should be able to report them when they don't. Also should be able to block them. Also zillow raised their application price to $35 from $30, and they should give you more than 30 days when you pay, and if you don't get a rental should refund you.

Zillow will not hide my home on their site. Estimates of value are being made with homes in subdivisions on small lots, because there are no comparable properties. My home is on 6.63 acres and their estimate doesn't include the land which in the area is selling for $90-$125,000 per acre. This makes the estimate $500,000 less than real value. This information should not be listed and I should have the option to remove it,