David
First time I ordered from Zhenduo
First time I ordered from Zhenduo. M4A1 Jinming J9 gel blaster. Order took ages to arrive to UK as I'm assuming they are using the cheapest way of delivery available to them ( shame ). The rifle came in 2 packs . The first pack was in a white bubble envelope, and the 2 parts it contained were in bubble wrap. One of the parts was damaged and the spring had popped out. The second pack arrived the day after ( or the day after ,but soon after anyway ) and was in an unmarked cardboard box. Bits all over the place and explanation notice in Chinese ( I guess ). Managed to fiddle my way around the building process , but as someone else mentioned earlier , unit seemed to have been used before ( not heavily used but used nonetheless ). The mag doesn't fit properly in the gun and you have to force it in . Always scared to break something when inserting it. Apparently there would be an issue with the mosfet as there is a loud spring noise when firing on auto . The single shot setting jams quite often and you have to switch to auto , fire a few shots , and switch back to single shot for it to work. I have to say they have replied to all my correspondence quickly and were very nice. They offered me a refund but I decided to go for a re-delivery of a new rifle. Delivery VERY slow but they told me the new rifle would take 2 weeks to arrive. Today is 28/01/2023 .I find the delivery target very optimistic but I hope they are right... So far not so good but kind of promising. They seem nice enough and they are quite knowledgeable. Except for that faulty rifle, my experience with them has been like with any other retailer , except that being in China, it takes them longer to deal with stuff than a local shop. Will update this review when the new rifle arrives and when the upgrades I have ordered are here too. Will also update on the quality of both rifle and materials used for the upgrades. Zhenduo are indeed one of the cheapest suppliers online ( that I have found so far ) but this might be because their shipping times and other services are slower than other more local companies out there. There is a compromise to be made here... 4 stars for not ignoring me when I contacted them , and being professional and knowledgeable so far. Come on Zhenduo , I've put my trust and confidence in you... Edit 1: as of the 15/02/23, still haven't got my replacement blaster. Received 1 of my 2 upgrades ordered only. Things are getting complicated as I have been told by one person "everything shipped" but my account says differently and another person says "shipping soon". Also the carrier says "nothing found" when I put in the "tracking number" given (3-4 days after it was meant to have "shipped" ...) ? Confused and this is taking for eveeeeeeer.... It seems orders take about a month to be dealt with, and each order is treated as they arrive and not as to where they go.. ie: you have 2 orders placed a few days apart, going to the same address. They're not going to send them at the same time but will be treated one month on average as when they come in. So the first will take one month to be dealt with (from ordering to delivery), THEN the second order will be treated after that, so another month or so to wait. As I have placed 3 orders, I'm losing the will to live... 😢