Z GallerieReviews of zgallerie.com

I would like to sincerely thank Ken for his exceptional service throughout my Ventane dining table replacement. He was professional, attentive, and incredibly helpful, keeping me updated throughout the entire process. I truly appreciate his dedication and support. I would also like to express my sincere appreciation to Crista for her wonderful assistance with my original purchase and the return of my dining chairs. Thank you, Ken and Crista, for your outstanding customer service. I truly appreciate everything you both did to make my experience so positive!

i used to be a customer at zgalerie, loved their stuff but be aware they do not give you the right price for shipping and charge more than what it states on their website. I went back and forth with customer service to understand why when they quote a certain amount for shipping and I go to the cart it is charging me more and they gave me several explanations as to how when it is an item on sale, they need to charge more etc...not right....bait and switch. i would not buy from them again. I gave them the opportunity to make it right for a customer and they refused, so they definitely lost me as a client

Z Gallerie has excellent customer service. Hazel was very prompt and attentive to our needs.

I received a broken and damaged lamp, TWICE! But the customer service team was very helpful in making sure I received a perfect one. It took a while but they were persistent and diligent in making sure I received what I paid for.

Great customer service and products.

I had a great experience with Z Gallerie! I ordered several items from them recently. Unfortunately, most of the items were stolen. Realizing this, I reached out to Z Gallerie. They put me in contact with a customer support agent (Rica), who passiently proactively supported me through the entire process. When I was finally able to get the security footage from my building and share it with them, they were able to send me a replacement and were very proactive in confirming I had no issues with the replacement. I'm glad we were able to work through the issues, and I was eventually able to get the items because their quality is amazing! The quilt is the softest I've ever had. And the vases are beautiful.

Always so helpful when I have a product question or something with an order. I needed to know the weight of a table and Mike was so amazing in his prompt reply and then followed up to make sure I didn’t need help with anything else.

AMAZING customer service!