Zero GravityReviews of zerogravityskin.com

I am physician and I have the perfectio X. I use this device for skin rejuvenation and for muscle sprains. It is an excellent noninvasive device and I recommend it highly. I accidentally dropped the device and broke the glass cover. I was expecting to pay to have the glass cover repaired. Instead, zero gravity immediately sent me a new device - free of charge! I have never dealt with a more professional device manufacture.

Ordered Perfectio Plus a few months back! I like this product and have incorporated it into my skincare routine. I’ve seen a noticeable difference in my overall complexion. Easy to use and value for money, I’ve never looked better.

Great customer service.

It is rare, if ever, that a company meets expectations in both product and customer relations. However, Zero Gravity with their Perfectio plus product exceeded both. Following 3 years of using the wand and being impressed with the results, the unit failed to maintain a charge. My experience with other companies caused doubt I would get any satisfaction by contacting customer service. Finally, I decided to just send a email and see what would happen. To my surprise, I received a response from Lily S. Asking for additional information on the warranty and date of purchase. Unfortunately I did not keep my receipt or warranty and figured I was out of luck. Again, to my surprise, Lily S. Was able to find my information and led me through the process to receive, promptly, a brand new devise. Amazing. The Perfection plus has reduced the lines on my face considerably and I notice my skin has become smoother and softer.

Went to the vernon homeshow. There was a representative trying to sell this product. I walked over to the booth. He asked me if I was more interested in for under eye, or skin. I responded under eye. He said " your husband asked me to give you a sample". My husband was standing right next to me, and never said anything, and has 0 interest or knowledge of skin products. When both my husband and I responded that " no, he didn't", the guy then said " well he insinuated it". my husband had followed me into the booth, but hadn't said a word or made any type of motion to the items. If you have to blatantly and boldly lie to give away your samples, it makes me wonder just how bad the product is. Not a good method for gaining customers

On March 4, 2023 I discovered my PerfectioPlus Zero Gravity device would no longer hold the charge. I purchased the device on 11/9/2017 and used it every morning. When purchased I registered for warrany. I emailed the company on March 4, Saturday then early Monday morning on March 6, 2023 I began receiving emails from customer service. I responded promptly and by the end of the day I was provided a UPS shipping number to track the arrival of the device replacement.

Very cheaply made piece of garbage that broke within 10 days of use and customer service is non existent, BUYER BEWARE!

I purchased a brand new sealed unit from an auction site and used this item for approximately 8 days and it quit working, looked at reviews at there are numerous about its defects in charging and staying on, I contacted their customer care and was told they won’t honor the warranty because I didn’t buy directly from them (doesn’t say that anywhere in their literature) needless to say the thing is useless now and a $350+ lesson. BUYER BEWARE THIS PERFECTIO PLUS UNIT IS CRAP!