ZenSupplyReviews of zensupply.com

Response from ZenSupplySep 4, 2026

We're sorry that your Mustee DURABASE Shower Floor arrived damaged, but we're glad our team was able to get a replacement shipped out to you promptly. We understand how frustrating it can be to receive a damaged item, and we appreciate the opportunity to make things right as quickly as possible. Thank you for your patience, understanding, and for choosing ZenSupply. We truly appreciate your business and look forward to serving you again in the future!

Response from ZenSupplySep 2, 2026

We’re happy to hear you had a good experience with our service! Thank you for choosing Zen Supply for your Accentra 4608LN classroom lever lock. We appreciate you taking the time to share your feedback and support our business. We look forward to helping you with your next door hardware order!

Response from ZenSupplySep 2, 2026

We're glad our team could quickly answer your questions about pricing, get your Delaney Kellington Handleset order processed promptly, and have it delivered within just two days. Providing responsive communication and efficient service is something we strive for with every customer. We truly appreciate your business and your kind words. Thank you for choosing ZenSupply, and we look forward to assisting you again in the future!

Response from ZenSupplyAug 27, 2026

It’s great to hear how well the Lockey 2500 Series lock worked for your sliding glass door! We’re glad you found it sturdy and versatile, and that your order was shipped quickly. Providing quality products along with responsive customer service is what we strive for every day. Thank you for choosing Zen Supply and for sharing your experience—we truly appreciate your business!

Response from ZenSupplyAug 26, 2026

Hello, We're sorry for the frustration, and thank you for flagging this. Our records show your $25 electronic gift card was issued the same day you requested it, August 12th, but it looks like it never made its way to you or got missed along the way. Today, after seeing your review, we reached out directly with the redemption link so you can access your reward right away. Please check your inbox, and if you run into any trouble redeeming it, just reply to that email and we'll sort it out immediately. We appreciate your patience and hope this gets resolved for you quickly.

Response from ZenSupplyAug 24, 2026

We're so glad our team was able to quickly stop the original order and get the correct Bridgeport Fittings part shipped out the same day. Mistakes happen, and we're always happy to help make things right as smoothly and quickly as possible. We truly appreciate your business and are delighted to hear the correct part arrived promptly!

Response from ZenSupplyAug 23, 2026

Providing excellent customer service is always a top priority for us, so we're delighted to hear our team made a positive impression. We're glad we could assist you with your TOTO mounting hardware order. Thank you for choosing Zen Supply and for taking the time to share your feedback. We truly appreciate your business and look forward to serving you again!

Response from ZenSupplyAug 22, 2026

We're glad to know your order arrived on time and that everything was correct. Making sure customers receive the right products as expected is very important to us, and we're pleased we could provide a smooth experience with your Marks USA mortise lock and knob kit. We truly appreciate your business and your feedback. Thank you for choosing ZenSupply, and we look forward to serving you again in the future!