At ZenSupply, we make it easy. Our exceptional service complements our extensive selection of commercial and residential products.Our experts are here to ensure a seamless and satisfying experience. With extensive knowledge and expertise, our team provides recommendations and answers to all your questions.We’ve done the heavy lifting—studying catalogs, vetting products, and making it easy to find and configure what you need. Whether it's a complex commercial project or a simple upgrade or replacement, our experts are ready to assist every step of the way.At ZenSupply, we open new doors and create endless possibilities, delivering the most powerful experience.
ZenSupply (zensupply.com) has 367 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
Also known as
zensupply.com
Website
zensupply.com
Category
Home Improvements
Location
Miami, Florida
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 99% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
I was unable to find the items I needed in my local hardware stores. Zen supply had the items I needed, and they shipped fast.
Response from ZenSupplyFeb 12, 2026
Thank you for sharing your experience. We are glad ZenSupply had the Ives 8200 push plates you needed when local stores came up short, and that they arrived quickly. Sourcing the right finish and size should not slow down your project. At ZenSupply, we make it EASY to find exactly what you need, all in one place, with fast and reliable delivery. We appreciate your trust and look forward to supporting your next hardware order with the same speed and confidence.
FG
Felix G. F.
I was disappointed that the part I…
I was disappointed that the part I ordered was not available, but pleased that it eventually showed up and pleased with the frequent updates regarding the status of the order.
Response from ZenSupplyFeb 12, 2026
Thank you for your thoughtful review and for choosing ZenSupply for your Pemko 4131 Automatic Door Bottom.
We understand how critical it is to get the exact part you need, especially for projects where timing matters. While availability challenges can happen across the industry, we believe communication makes all the difference. We are glad our team kept you informed every step of the way and delivered your Clear Anodized Aluminum 36 inch Pemko 4131 with Sponge Silicone insert as promised.
For facility managers, contractors, and property owners across the United States, knowing the status of an order is just as important as the product itself. That is why we prioritize proactive updates, fast answers, and total transparency from order to delivery.
Your feedback reinforces what we stand for. Perfectly simple sourcing. Reliable follow through. Real support when it counts.
If you need additional door bottoms, perimeter seals, thresholds, or any other commercial hardware, lighting, plumbing, or electrical products, our Advisors are ready to help you move faster with less hassle.
We make it EASY.
Be sure to take advantage of ZenSupply Rewards on your next order. Earn points with every purchase and redeem them for exclusive savings and gift cards. It is our way of delivering even more value without complicating the process.
MM
Michael M.
Great Customer Service
I accidentally purchased the wrong finish for the product I needed initially and noticed right after the purchase went through. Upon noticing this I immediately reached out to customer service through the chat feature and the representative was able to cancel the order immediately and begin the refund process. I bought the correct finish and did not have to worry about having to deal with making a return after the incorrect purchase was sent out because they were able to handle it so quickly. My product shipped the same day I purchased it and arrived when they said it would.
Response from ZenSupplyFeb 11, 2026
Thank you for sharing this detailed review. Catching an incorrect finish and getting it resolved immediately is exactly why our chat and team are here. We know projects move fast, and waiting on returns or reorder delays is not an option.
We are glad we were able to quickly cancel the original order, process your refund, and get the correct product shipped out the same day. That is the level of speed, clarity, and support our customers deserve.
From real time chat support to accurate shipping and delivery, our goal is to remove the friction so you can stay focused on the job. We make it EASY.
When you need commercial door hardware and weatherization solutions done right the first time, ZenSupply is ready to deliver.
JO
Joe
Best price so far
Best price so far. Prompt delivery. Awesome vendor!!
Response from ZenSupplyFeb 10, 2026
Thank you for the strong review. Best price, prompt delivery, and dependable products are exactly what customers count on us for. We are glad your Delaney flush bolt strike plates arrived quickly and performed as expected.
From pricing to fulfillment, our focus is keeping your project moving with zero friction and full confidence. That is how we simplify sourcing every day. We make it EASY.
When you need quality hardware, fast turnaround, and a vendor you can trust, ZenSupply is ready to deliver again.
RS
Ryan S.
Fast shipping
Fast shipping. Quality hard to find product delivered as advertised. I'm happy.
Response from ZenSupplyFeb 10, 2026
Thank you for the great feedback. Fast shipping and hard to find products are exactly what we are built for. We are glad your Schlage B520 dust boxes arrived quickly and exactly as advertised.
Our team focuses on sourcing the right parts, even the small but critical ones, so you can keep projects moving without delays. That is how we simplify the process from order to delivery. We make it EASY.
When you need trusted brands, reliable inventory, and fast fulfillment again, ZenSupply is ready to deliver.
BI
BitcoinBuck
Outstanding Care
They truly go above and beyond! 10/10 would recommend.
Response from ZenSupplyFeb 10, 2026
Thank you for the 10 out of 10 recommendation. We appreciate you recognizing the care our team brings to every order. Going above and beyond is how we deliver answers, speed, and confidence at every step. That is exactly how we make sourcing simple. We make it EASY.
KL
Kelli L.
We got our order very quickly &…
We got our order very quickly & customer service was awesome!!
Response from ZenSupplyFeb 9, 2026
Thank you for the great feedback. Fast delivery and responsive customer service are exactly what we aim to deliver every order.
We are glad your Weslock Addy escutcheon deadbolt set in Oil Rubbed Bronze arrived quickly and met expectations. Quality hardware, configured right, and shipped without delay is how projects stay on track.
If you need additional door hardware, matching finishes, or help configuring your next order, our advisors are ready. Explore your ZenSupply Rewards points with every purchase and keep projects moving with confidence.
We make it EASY.
SS
Scott S.
Simple and easy ordering experience.
Simple and easy ordering experience.
Response from ZenSupplyFeb 6, 2026
Thank you for the positive review. We are glad your ordering experience was simple and easy and that your Kwikset replacement latches were exactly what you needed. At ZenSupply, we make it EASY to source the right parts fast, with clear product information and quick delivery you can rely on. We appreciate your business and look forward to supporting your next order with the same smooth experience.
