Karl
bugs and lack of support.
bugs and lack of support. It does not support sgd fiat, and also does not support options on derribit. say it support kraken but when I upload csv I downloaded from kraken it says the format is not correct. Also because of issues with other exchange it says that my data in kraken does not reconcilled. I ended up spending more the 10 hours to comb thru all the transactions and to make changes to file format. also for the exchange it does not support when you upload a properly formatted csv with the exchange name fill out they won't show it but just says manual, which does not help when reconciling. not recommended until they get these issues fixed.
Response from ZenLedger | Crypto Tax Software | Crypto Tax ToolMay 20, 2023
Hey there, this is Mike. We see that you recently were not satisfied with our service. We sincerely apologize for any inconvenience you have experienced with our software and want to ensure that all of your questions and concerns are taken care of. Is there anything I can help you with? We offer phone support in order to fix any transactions or exchanges you are having trouble with!




