ZendeskReviews of zendesk.com

If I could I'd give them 0 stars because that's how bad they've been. I used them for several years now and really like the chat setup, but since they introduced this messaging ticket system, it's been downhill. I understand some business models might prefer the newer setup but why is everyone forced to use it? Anyways, long story short I've been in contact with support and let's just say they have been far from helpful with this issue so goodbye Zendesk!

our company has left Zendesk because of the horrible customer service experience. we won't be back any time soon!

Bin ebenfalls abgezockt worden. Jeder Stern ist einer zuviel. Finger weg davon !!!!!!!

The support is hell on earth. He took me through circles and hoops, ghosted me for a week, and still had the AUDACITY to get angry that i was being impatient. I'm fuming as i write this. The support guy name is Lucas Angrisani. Zendesk needs to work on their team. I had high hopes, but i got water splashed in my face. I won't recommend this software to anyone who loves their business at all!!! I don't use trust pilot, but this got me to finally create an account with them. Love your business? Don't risk it. it's not worth it.

Thuisbezorgd heb ik altijd goede ervaringen mee gehad. Maar de laatste tijd is het verschrikkelijk. Besteld/betaald maar geen eten en op mijn berichten géén reactie ontvangen. Heb nu ontdekt dat ze zich waarschijnlijk achter Zendesk verschuilen en deze doet dus ook niets.

It's a scum, not be used not be trusted. Intagram and Banks should protect us better...

They are an email companies sign up to to deal with issues. They are a total scam and the products that use them are scams. I ordered Lulutox tea 1 packet was then bombarded with flash offers. I signed up for noting had no confirmation of an order from either of the company or their email proxy zendesk. They took nearly £80 from my account and would not cancel my order even when queried it immediately. Had no satisfaction from either total scammers.

Terrible customer support. Using Zendesk Support and Sell, and the support is a disaster. Don't get started with this tool.