ZendeskReviews of zendesk.com

No reply from Zendesk financial team for a week and a half - they said a week and a half ago that they are checking on our invoice and then disappeared. We have sent 5 email replies since then with no acknowledgment whatsoever. Zendesk (#13526878).

Völlig absurd, keine mit s/mime signierten emails verarbeiten zu können - s/mime ist ein seit 30 Jahren (!) definierter Standard.

"We’re reaching out with a reminder about your upcoming Zendesk renewal" - die Mail, das ich heute bekommen habe! Der Witz? Ich habe das Abo VOR MONATEN gekündigt! Unfassbar! Abgesehen davon sehr teuer für den Service und Interface total unübersichtlich. Man musste sich jedes Mal zum Tode suchen.

So they sent me an email asking was i satisfied with their customer service. I replied no i’m not satisfied with their customer service so this is an update to my previous post, I would give now a minus 4 stars if I could. Please be aware this is a scam site

Their own customer support is beyond frustrating. And this is a company that is selling customer support as a service! Avoid at all cost - especially now that there is ample alternatives in the market.

Zendesk, the AI only support company charging real human prices. If you need assistance with Zendesk and AI is not able to resolve your issue or answer the question, no one with any element of human intelligence will ever see or touch your inquires. I wouldn't want to use this service for free, never mind continue to pay for a support company that has literally no concept of what the word means. Very excited to explore other options with my organization as I am wildly confident that each and every one will offer a vast improvement on this black hole of engagement.

Warning .This company accessed my credit card without permission and then supplied goods which I never ordered.Despite protracted correspondence, which included return of their products to their designated Florida Warehouse, at an additional cost to me of £20 they have still not re-paid to myself, the original monies totalling £79.90,despite cancellation notice issued by themselves.

Zendesk support are always extremely helpful with any issues or questions our team have.