ZeelReviews of zeel.com

They've kept billing me for three months after I canceled. Yes, I met the terms and conditions before canceling. I canceled my account through their web-site twice. I have also sent an email and tried to call, but their number didn't connect. The email told me to go through the website; however, I no longer have access to the website as my account was canceled. Now I have to go through the hassle with my credit card to stop them from ripping me off.

I was grossly overbilled for my service. I received a gift card and the amount was $4 short. So, I authorized $4 on my own personal credit card. After getting the massage, I discovered I was billed $144 on my own personal credit card. This is a huge overbilling for the service. When I reached out to them on chat they responded to say I'd need to wait for an email for follow-up. The service was for couples massage and both therapists were on time, did a good job, but talked a lot. I won't be using the service again especially after being grossly over charged. There is no phone number you can call to resolve your issues and now I just have to hope they'll make it right.

Absolutely horrible...feels like I got scammed! Therapist was a no show and nobody reached out to let me know about this! They still charged my card before the appointment time as well when they state that they don't charge until after rendered services.

I'm a massage therapist with 20 years of experience. With no explanation they have not allowed me to advertise my service on their platform. Judging by the already low review score, I might be better off. For reference, I'm photographed in one of the couple's massage rooms at the place I work

Very bad experience

I guess in theory this company sounds good, but unfortunately, the reality is it’s so unorganized and absolutely a waste of money and time. They don’t show reviews for therapists coming into YOUR home, they also allow therapists to cancel within minutes of your massage…. It’s absolutely absurd. Will never attempt to use this service again.

My husband and I had two providers bring tables and come to our home for a 90 minute couples massage. We live in Scottsdale, AZ. The two providers who showed up were on time and very professional. They set up their tables very nicely, offered us customized aromatherapy, our choice of music, and left the room for us to undress and lie down. The gentleman (David) who massage me was fantastic. My husband said his therapist (Raine) was also top-notch. After the massage they packed up efficiently and left. It was everything we hoped for. We were relaxed and we got a great night of sleep.

I wouldn't use this company again! customer service is very poor and you cannot reach anybody! Therapists are not good! waste of money! Have your dog rub you for free - just as good.