Zanda (formerly Power Diary)Reviews of zandahealth.com

I’ve had Powerdiary since it was first getting started and I couldn’t survive without it. I have five different work roles that I have to keep account of and the only way I can do it is through the use of a sophisticated scheduling system that also helps me manage my invoices and keep all my records in one place. I make full use of colour coding and lists and can customise any invoice to suit the service I provide. Payments are effortless to Powerdiary monthly via direct debit and the team make upgrades periodically to introduce new features in keeping with the times. Eg the instruction of conference calling during the pandemic. I have emailed or called the team on many occasions and receive friendly expert advice about how to manage my queries. There have even been times when they’ve tweaked certain elements to better suit my business and suggestions. I am very happy with Powerdiary and would never change it!

I have been using Powerdiary for my Remedial Massage business for over a year now. I find Powerdiary to be extremely user-friendly and the online booking system for my clients remains nice and simple which makes my online booking service 90% of my bookings, removing the need to return phone calls, which can be quite lengthy and time-consuming. I would like to see as an upgrade for Powerdiary, the ability to 'block-out' appointments as a block. I mean, if I have one-hour appointments available, (even though I have my diary set out in 30min sections as I have 30min between each booking) that the pre-formatted bookings that I view at the practitioner's end are viewed as one-hour blocks...not two 30min blocks. When I need to book an appointment manually, I have to make sure I highlight both 30min sections as it doesn't recognise the appointment as an hour. This would be more convenient and to ensure that I have the whole hour booked. I have contacted support and they explained that this wasn't an option, however I have used other software that allows for this, so hopefully this may be an option in the future.

Good platform with easy to use diary, setup and financial planning. Can get as much or as little as you like from it as required. Quite a jump in price from 3-4 calendar users though per month

Power Diary is new to our practise. The features I love are the SMS functionality (although a bit expensive). PD is very easy to use however as this productive is relative new to our practise there are things I have not had time to work out yet and I would love use eg the Client Portal & the Sessions Packs. The Waitlist is great however to have the functionality to sort and print this list would be helpful when we have 50 plus clients on it. Not sure I am a fan of having to export to Xero manually however I do see some benefits in this. I have given a 4 star rating as I am happy with this product so far. If you had a customer service number that would also be a bonus instead of sending emails.

I have been using Power Diary now for about 5 years and it saves me a lot og time and fuss. There is still one or two things that I would like to change or improve. I just haven't got around to contacting the company yet. That is one aspect I do like is that they have good customer service and if you have a change idea then they listen to you and consider whether or not it could be incorporated into the program for everyone's benefit.

Overall a very very good product, simple and easy user interface. No nasty surprises when it comes to billing, and generally intuitive all round. The option to now book in calls to customer support is great (previously was online only which wasn't my preference), and the only reason it doesn't have 5 stars is because it lacks some basic features in notes section (e.g. formatting), and it needs more customisability when it comes to session packs/third-party funding tracking (which I have found easier in other software programs I have used in the past). Nov 2020 Update: - Been a buggy few weeks so have updated my rating. Seems to slow at least a few times a week for a few hours. Not sure if too many users, but they need to fix this as this is very annoying!

We have found Power Diary exceptional in looking after us in our Psychology business. They have looked after us when not understanding some technical things with prompt calling back and setting up could not be easy with them patiently running through things with us.

Power Diary has many great features. The support, both online and in talking to a real person are also great. Sometimes there can be glitches but PowerDiary takes feedback quickly and makes improvements.