John
Looks good at first, but...
It looks good at first, but they change things far too often and the changes have always led to a period of being unable to work. The support is also very slow to respond so you can be left floundering for a long while. Find a better system as once you start and are in it is very hard to leave and switch to another software - in another clinic I use cheaper and more reliable software
Response from Zanda (formerly Power Diary)Nov 19, 2025
Hi John, thank you for taking the time to share your experience. I’m really sorry to hear that our product updates and support delays have caused so much disruption for you. We understand how important it is for your practice to run smoothly, and it’s never our intention for changes to create frustration or impact your ability to work. We’d love to look into the issues you’ve experienced more closely and make sure everything is running reliably for you. Our team can organise a support session to review your setup and discuss any concerns so you can work without interruptions. Please reach out at [email protected] and we'll take it from there. Thank you again for sharing your thoughts, we truly appreciate it, and we’re here to help if you’d like to reconnect with us. Warm regards, Irina