Zalooo.comReviews of zalooo.com

I thought it would be bigger!!! But I love it💖 dar

After and extensive chat session with a Zalooo shop representative, the representative indicated that they could print a 30 x 40 canvas despite being unable to select it for purchase via their web store front. The representative indicated that they would send a link via email within 24 hours once printing could be confirmed. The email eventually did arrive, but not withing the promised 24 hours. As this canvas was for my wife who passed away in January of this year, it was my way of continuing to honor her and our 30 years of marriage. The link was not for the canvas discussed during the chat session with the Zalooo representative, but that fact was obscured until one has already ordered. When apprised of the situation, Zalooo would not allow the return and exchange of the item. I find this to be deceptive, and their customer service to be deplorable. Deplorable, not only because of their deceptive business practices, but because they insist on making money on someone who is grieving for their wife. Zalooo had the gall to offer 50% off a new order, but that's shallow and given my experience with them, availing myself of such an offer would be throwing good money after bad. UPDATE 6/19/2020 The Zalooo management team contacted me on 5/18/2020, and after further review on their part, they identified the error by reviewing the chat session, and are in the process of making this right by printing the right canvas (i.e., the originally requested product). I appreciate the reconsideration on their part and the actions they are taking.

I received the painting Butterfly When you Believe. Very nicely done. It has a special meaning to me because I just lost my daughter. Besides customer service.

I purchased the 30x40 canvas ‘When You Believe’ With the Sunflowers and Dragonflies. I absolutely love this canvas. The picture that I ordered from online was beautiful, but when I received my order of my canvas at my home and opened it up I was just amazed at how much more beautiful the actual canvas was in person. Would recommend anyone whose undecided yet about placing their order, ‘JUST DO IT’ you won’t be disappointed.

Beautiful piece of art work. I got this for my brother and his wife. They loved it , and so did it. ❤️

Thank you. Very nice

Fast delivery. 2nd order with the company very satisfied with both orders

Excellent quality. Received items in a timely matter. Would purchase from Zalooo again.