Steve
Zager=Awesome
I purchased the ZAD-80-OMEC several months ago. After a month, the Aura pre-amp failed. I notified Zager and after a long delay due to supply chain issues, a new unit was mailed to my luthier's shop. However, due to health issues, my luthier was unable to complete the repair. I thought that I would have to find another repair shop, However, Zager instructed me to return the instrument and offered me the ZAD 900 OMEC as a replacement for my inconvenience. At a loss for words, I can only say "Wow". Uncalled for customer service. The 900 sounds like a grand piano. I'm thrilled with the guitar and Zager. Thanks for all who assisted me. Steve M.




