Pete K.
Owner of the ZAD900-12 string
Owner of the ZAD900-12 string. Upon receiving, had my technician check it out. Advised to send back as the frett work(Denny claims he personally performs this, among others)was bad. Fretts were uneven, crown was inconsistent, action unplayable and not all polished. After $215(payed $2595) and installing DiAdario 9-45 strings, I now have a very good sounding and very playable 12 string. Unfortunately, when I first contacted the company, I was asked to return it. I asked if they could guarantee the next one would live up to their claims. When no answer was forthcoming, I decided to let my technician have a try. He did a real frett job, leveling, crowned and polished. Zager has never responded nor offered to reimburse me. I've done a lot of research since. 1. Zager, besides their Nebraska address, has an address in California and one in Nevada. 2. They never claim made in America, but imply it. 3. They wouldn't confirm their claims of Denny Sr. personally building this model (ZAD900-12) from start to finish in Nebraska. It would seem to me, implying, made in America and I built this would be a factual claim. Unfortunately, it is not. I have all the emails and information as to their other locations, etc.




