Youthgenom offers personalized, science-backed wellness plans designed specifically for women in their menopausal years, created by our best certified nutritionists who consider your unique needs and lifestyle.
Youthgenom (youthgenom.com) has 96 customer reviews on Five Star Index, with an average rating of 3.3 out of 5.
Also known as
youthgenom.com
Website
youthgenom.com
Category
Personal Care
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 89% of reviews.
Latest
Most recent review: December 2025.
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Très satisfaite de ce programme. Repas copieux, parfois trop même :)
Response from YouthgenomMay 16, 2025
Bonjour Laurent ! 😊
Merci beaucoup pour votre retour positif ! Nous sommes ravis d’apprendre que vous êtes très satisfait du programme et que les repas sont copieux, parfois même un peu trop — c’est un bon problème à avoir !
Si vous avez besoin d’aide ou de conseils, n’hésitez pas à nous contacter. Nous sommes là pour vous accompagner dans votre parcours santé.
Nous vous souhaitons beaucoup de succès dans la suite de votre cheminement !
YV
Yvonne
In nur 10 Tagen und schon 3kg weniger
In nur 10 Tagen und schon 3kg weniger, was will man mehr? Die Rezepte sind super und einfach umzusetzen. Ab und zu brauche ich sie such nur als Idee und mache dan selber etwas ändliches gesundes und es klappt trotzdem.
Response from YouthgenomMay 16, 2025
Hallo Yvonne! 😊
Vielen Dank für dein tolles Feedback! Es freut uns sehr, dass du in nur 10 Tagen schon 3 kg verloren hast und die Rezepte super und einfach umzusetzen findest.
Es ist großartig, dass du die Rezepte auch als Inspiration nutzt und trotzdem erfolgreich gesund bleibst. Wir wünschen dir weiterhin viel Erfolg auf deinem Weg!
Wenn du Fragen hast oder Unterstützung brauchst, sind wir jederzeit für dich da.
PZ
Paola Z.
ricette gustose e veloci
ricette gustose e veloci, non si soffre la fame, si dimagrisce : cosa chiedere di più?!
Response from YouthgenomMay 16, 2025
Ciao Paola! 😊
Grazie mille per il tuo fantastico feedback! Siamo felici di sapere che trovi le ricette gustose e veloci, e che il programma ti aiuta a dimagrire senza soffrire la fame — davvero, cosa chiedere di più?
Se hai bisogno di supporto o consigli, siamo sempre qui per te. Continua così e grazie per aver scelto Genoma!
Ti auguriamo tanto successo nel tuo percorso di salute! 🌟
EC
Elisa C.
Facile da usare comoda e ispiratrice…
Facile da usare comoda e ispiratrice per un miglioramento della propria alimentazione la consoglio
Response from YouthgenomMay 16, 2025
Ciao Elisa! 😊
Grazie mille per il tuo gentile feedback! Siamo felici di sapere che trovi il programma facile da usare, comodo e ispiratore per migliorare la tua alimentazione.
Se hai bisogno di assistenza o hai domande, non esitare a contattarci. Siamo qui per supportarti in ogni passo del tuo percorso verso una vita più sana.
Ti auguriamo il meglio per il tuo cammino di salute! 🌟
KA
Kathleen
I am being charged for something I DID NOT authorize
I am being charged for something I DID NOT authorize. I complained to them and they basically said too bad. Again, I did not give my okay for any additional charges, which in this instance is $19.95. I sincerely hope a lawsuit is filed against these fraudsters. What a rip off !!!
Response from YouthgenomMay 9, 2025
Hello, Kathleen! We are truly sorry to hear about your experience and completely understand your frustration. We take these concerns seriously and sincerely apologize if any additional charges were applied without your full consent.
To clarify, all additional features offered during the registration process are completely optional and require explicit user confirmation before any charges are applied. We understand how upsetting it must be to feel that you were charged without proper authorization, and we sincerely regret that this has caused you distress.
We want to make sure we address your concerns appropriately. If you have not already received assistance, please feel free to reach out directly to us via email at [email protected], and mention Robert from our Customer Success Team. We’re here to help resolve any issues you’re facing.
Thank you for your feedback, and we truly hope to have the opportunity to make things right for you.
IT
Irene T.
Muy decepcionante. No la recomiendo.
Contraté esta app con la esperanza de recibir un plan personalizado y acompañamiento profesional en mi proceso de pérdida de peso. La experiencia ha sido profundamente insatisfactoria.
Pese a seguir rigurosamente todas las pautas y recetas indicadas, no he perdido ni un solo gramo y llevo ya más de un mes con las recetas. Ante mis dudas, las respuestas que recibí han sido en todo momento genéricas, impersonales y claramente automatizadas, sin atender a mis necesidades específicas. A pesar de pagar por un “nutricionista personal”, en ningún momento sentí que hubiera una persona real al otro lado. Las respuestas carecen de empatía, repiten fórmulas estándar y no aportan soluciones reales, lo que me lleva a sospechar que muchas de ellas son generadas por inteligencia artificial, aunque lo nieguen.
Además, el sistema de suscripción es confuso, poco transparente, y el trato recibido al intentar resolver mis dudas fue siempre evasivo, incluso culpabilizante. Una experiencia frustrante que solo generó desmotivación y pérdida de tiempo y dinero.
No recomendaría esta app a nadie que busque un plan serio, adaptado y acompañado por profesionales reales.
Response from YouthgenomMay 14, 2025
Hola, Irene. Lamentamos mucho que tu experiencia con nuestro programa haya sido tan decepcionante. Lamentamos profundamente no haber cumplido con tus expectativas, especialmente cuando te uniste a nosotros con la esperanza de recibir apoyo real en tu camino hacia la salud.
Nuestro objetivo siempre es brindar orientación personalizada y profesional, y nos entristece saber que las respuestas de nuestros asesores te parecieron genéricas o poco útiles. Queremos asegurarte que cada consulta es revisada por un profesional certificado, y aunque hacemos todo lo posible por responder a todas lo más rápido posible, entendemos que, en tu caso, las respuestas no reflejaron la atención personalizada que buscabas.
En cuanto a tus inquietudes sobre el sistema de suscripción y la comunicación, reconocemos que siempre hay margen de mejora, y tus comentarios se transmitirán a los equipos correspondientes para su revisión. Te pedimos disculpas sinceramente por la confusión y la frustración que esto te haya causado.
Si desea que revisemos su caso o cree que podemos ayudarle en algo más, no dude en contactarnos de nuevo a [email protected] y mencionar a Robert, de nuestro Equipo de Éxito del Cliente. Estaremos encantados de ayudarle en todo lo que podamos.
Gracias de nuevo por compartir su experiencia.
MI
Michelle
They won’t let you cancel your plan or…
They won’t let you cancel your plan or terminate your account. The company is a scam. There is no contact information.
And their reply is bull shit. You can email them and get an AI robot response. The only way to reach them is by replying “connect me with a real person”. Then they will cancel your account and delete your credit card info. Otherwise there is NO POSSIBLE WAY to cancel yourself because they keep putting pop ups saying “if you leave you will have to pay $300 to rejoin” or “stay and receive a value of $49.95” giving you no choice but to click it. You cannot click away from it and continue your cancellation. I asked them to look into this and they did not.
Response from YouthgenomMay 9, 2025
Hello, Michelle! We are truly sorry to hear that you’ve encountered difficulties with canceling your plan or terminating your account. We completely understand your frustration, and we sincerely apologize for any inconvenience caused.
To clarify, cancellations are possible at any time through your account settings, and we strive to make the process as easy as possible. We also offer direct support through [email protected], and we’re here to help resolve any issues you may face. If you haven’t been able to reach us, we truly apologize for that and would appreciate the opportunity to assist you directly.
If you'd like to resolve this, please feel free to reach out to us via email or reply here on Trustpilot, and mention Robert from our Customer Success Team. We are committed to making things right for you.
Thank you for your feedback, and we hope to assist you further.
EV
Evelyn
I love the choice of recipes
I love the choice of recipes, which I follow gladly and also all the other tips around losing weight. I have lost 6 pounds in two weeks, 12 more to go - I see no problem achieving my weight goal.
Response from YouthgenomMay 16, 2025
Hi Evelyn! 😊
Thank you so much for sharing your fantastic progress! We’re thrilled to hear that you enjoy the recipe choices and tips, and congratulations on your 6-pound loss in just two weeks—that’s amazing!
We’re confident you’ll reach your weight goal, and we’re here to support you every step of the way. If you ever need any assistance or have questions, don’t hesitate to reach out.
Keep up the great work, and thank you for choosing Genoma! 💪🎉
