Your Keto DietSo you decided to go keto but you're still not sure where to start? Feeling overwhelmed by all the information and recipes on the web? No worries, we're here to help! Simply complete our 2-minute test, let us know what you like and what your habits are. Our algorythm, internally developed by professional nutricionists will give you the perfect, easy to follow menu, including grocery list and top up videos! Make the first step to a healhier lifestyle with Your Keto Diet!
Your Keto Diet (yourketo.diet) has 571 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.
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Ula K.
Proszę o anulowanie subskrypcji. Urszula Kania-Kónya
Response from Your Keto DietNov 27, 2020
Dear Ula, If you have any problems with our product or don't want to continue using it you can always contact our team at [email protected]. Our customer service team will do their best to get back to you within 48 hours. Please note that we're operating in regular business hours from Monday to Friday (9:00 - 18:00 GMT+2). Best Regards, YourKeto Team
Monika Z.
Rezygnuję z subskrypcji, proszę o zwrot pieniędzy, które zostały bezpodstawnie ściągnięte z mojego konta Monika Zurawlew
Response from Your Keto DietNov 24, 2020
Dear Monika, You have chosen a meal plan subscription and it is clearly stated what and when will be billed. Please note that the normal period for a reaction from our customer support is 48h, so we have done it in a matter of a day. We hope we have solved your issue accordingly. If you need any help contact us at [email protected] Best Regards, YourKeto Team
Erin R.
Signed up to this plan Wasn’t for me Sad to see a second payment was taken without my knowledge I wasn’t aware it was a subscription and I Have contacted them to seek a refund Having contacted the team they cancelled my subscription and refunded my last payment. Great customer service. Thankyou.
Response from Your Keto DietNov 24, 2020
Dear Erin, If you have any problems with our product or don't want to continue using it you can always contact our team at [email protected]. Our customer service team will do their best to get back to you within 48 hours. Please note that we're operating in regular business hours from Monday to Friday (9:00 - 18:00 GMT+2). Kind Regards, Your Keto Team
Sara O.
Oszustwo, proszę o natychmiastowe wypisanie mnie z subskrypcji.
Response from Your Keto DietNov 24, 2020
Dear Client, If you have any problems with our product or don't want to continue using it you can always contact our team at [email protected]. Our customer service team will do their best to get back to you within 48 hours. Please note that we're operating in regular business hours from Monday to Friday (9:00 - 18:00 GMT+2). Best Regards, Your Keto Team
Weronika S.
Jak zrezygnować z platnosci bez mojej zgody zostaly mi pobrane pieniądze z kąta
Response from Your Keto DietNov 24, 2020
Dear Weronika, If you have any problems with our product or don't want to continue using it you can always contact our team at [email protected]. Our customer service team will do their best to get back to you within 48 hours. Please note that we're operating in regular business hours from Monday to Friday (9:00 - 18:00 GMT+2). Best Regards, Your Keto Team
Magda H.
Zero kontaktu pobierają z karty bezpodstawnie pieniądze za diete której nie ma.... Nie wiem jak wycofać się z tego bagna....
Response from Your Keto DietNov 24, 2020
Dear Magda, If you have any problems with our product or don't want to continue using it you can always contact our team at [email protected]. Our customer service team will do their best to get back to you within 48 hours. Please note that we're operating in regular business hours from Monday to Friday (9:00 - 18:00 GMT+2). Best Regards, Your Keto Support Team
Magda R.
Nie będę oryginalna. Pieniądze bez mojej wiedzy znikają z konta. Proszę o informację, jak mam zrezygnować! Nie dostałam od tej "firmy" żadnej informacji poza planem żywieniowym na 1 miesiąc. Dałam się najwidoczniej nabrać....
Response from Your Keto DietNov 17, 2020
Dear Magda, Please consider the timeslot for answering a request from our customer support ([email protected]) is 48h. So this is why you have not yet heard from our company regarding your request. On our website, the subscription plan is very clearly separated from the meal plan. In order to subscribe you have chosen to do so. Also - you entered your Paypal data and chose to pay for the plan, and now you say you were fooled. We have very clearly stated what you get with your plan, what is the price and when is it billed. Please make sure to read everything on a page before entering your data and making a payment. Best Regards, YourKeto Team
Anna B.
Wykupiłam jednorazową dietę, niestety co miesiąc pobiera mi opłatę za subskrypcję której nie wykupiłam! Wielkie oszustwo i naciągactwo. Nie można się wypisać gdyż formularz podany do kontaktów jest nieaktywny. Jak się z tego wypisać?
Response from Your Keto DietNov 16, 2020
Dear Anna, If you have any problems with our product or don't want to continue using it you can always contact our team at [email protected]. Our customer service team will do their best to get back to you within 48 hours. Please note that we're operating in regular business hours from Monday to Friday (9:00 - 18:00 GMT+2). Best Regards, YourKeto Team
