Your Keto Diet Reviews | Read Customer Reviews of yourketo.diet

Your Keto Diet Reviews | Read Customer Reviews of yourketo.diet

Your Keto Diet reviews

571 approved reviews, newest moderated first

Ola
Nov 30, 2020
rezygnuje z subskrybcji płatność…
rezygnuje z subskrybcji płatność 29.08.2020 kartą debetową , pobrano opłatę za kolejne 3 miesiące:( Authorization Code: 169624 Ola Kowalczyk
Response from Your Keto DietDec 1, 2020
Dear Ola, If you have any problems with our product or don't want to continue using it you can always contact our team at [email protected]. Our customer service team will do their best to get back to you within 48 hours. Please note that we're operating in regular business hours from Monday to Friday (9:00 - 18:00 GMT+2). Bes Regards, YourKeto Diet
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Cătălina I.
Nov 29, 2020
This application is a scam
This application is a scam. I bought a one month only subscription and they still charge me for the second. There's no customer support and no possibility to cancel your subscription. They don't answer to my emails.
Response from Your Keto DietNov 30, 2020
Dear Catalina, If you have any problems with our product or don't want to continue using it you can always contact our team at [email protected]. Our customer service team will do their best to get back to you within 48 hours. Please note that we're operating in regular business hours from Monday to Friday (9:00 - 18:00 GMT+2). Kind Regards, Your Keto Team
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Patrycja
Nov 29, 2020
Proszę o anulowanie mojej subskrypcji i…
Proszę o anulowanie mojej subskrypcji i to natychmiast. Jedno wielkie oszustwo.
Response from Your Keto DietNov 30, 2020
Dear Patrycja, Please note that it is clearly specified right next to the price on all payment stages of the registration process that the amount is billed every month or 3. We would be happy to help you out with your request, please contact us at [email protected] We would need your email address, payment method, and date of purchase, or the meal plan ID in order to find you in our system. Kind Regards, Your Keto Team
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Lindsay B.
Nov 29, 2020
This diet plan was not for me
This diet plan was not for me, therefore I went to cancel the subscription but in doing so finding out that there was in fact no customer support, no way of cancelling. And the way you provided in your general conditions was in fact not even a real thing on your website. Therefore I would like my subscription terminated immediately otherwise I will be taking this further.
Response from Your Keto DietNov 30, 2020
Dear Lindsay, you have contacted our customer support on Sun, 29 Nov 2020 at 12:56 PM. We have written you back with confirmation of the cancelation on Sun, 29 Nov 2020 at 5:19 PM. So there is actual support and we have handled your request in less than 5 hours! Please reconsider your review as it does not rely on facts! Best Regards, YourKeto Team
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Nicole K.
Nov 27, 2020
Rezygnuje ze subskrypcji.
Rezygnuje ze subskrypcji. Nicole Kowalczyk
Response from Your Keto DietNov 30, 2020
Dear Nicole, If you have any problems with our product or don't want to continue using it you can always contact our team at [email protected]. Our customer service team will do their best to get back to you within 48 hours. Please note that we're operating in regular business hours from Monday to Friday (9:00 - 18:00 GMT+2). Best Regards, YourKeto Team
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Katarzyna I.
Nov 26, 2020
Widzę że nie tylko ja jestem oszukana
Widzę że nie tylko ja jestem oszukana! Kupiłam dietę tylko na jeden miesiąc tymczasem w kolejnym miesiącu zostały pobrane bez mojej zgody pieniądze z mojego konta. Chcę natychmiast zrezygnować z subskrycji oraz żądam zwrotu pieniędzy za drugi miesiąc ponieważ to oszustwo. Nie zgadzałam się na więcej niż jeden miesiąc.
Response from Your Keto DietNov 30, 2020
Dear Katarzyna, You have signed up for a monthly subscription to the Keto diet meal plan services. Please note that it is clearly specified right next to the price on all payment stages of the registration process that the amount is billed every month. If you have any problems with our product or don't want to continue using it you can always contact our team at [email protected]. Our customer service team will do their best to get back to you within 48 hours. Please note that we're operating in regular business hours from Monday to Friday (9:00 - 18:00 GMT+2). Best Regards, YourKeto Team
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Magdalena S.
Nov 26, 2020
Nie mogę zrezygnować ze subskrypcji
Nie mogę zrezygnować ze subskrypcji
Response from Your Keto DietNov 27, 2020
Dear Magdalena, If you have any problems with our product or don't want to continue using it you can always contact our team at [email protected]. Our customer service team will do their best to get back to you within 48 hours. Please note that we're operating in regular business hours from Monday to Friday (9:00 - 18:00 GMT+2). Best Regards, Your Keto Support Team
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Danni O.
Nov 25, 2020
Total lack of customer support
I tried to stop them taking extra money from my account but their form submission kept failing, they had zero phone number contact, and failed to make the buyer fully aware they would be charged monthly.
Response from Your Keto DietNov 27, 2020
Dear Danni , You have probably signed up for a monthly subscription to the Keto diet meal plan services. Please note that it is clearly specified right next to the price on all payment stages of the registration process that the amount is billed every month. We would be happy to help you out with your request. Just send us an email to [email protected] , we would need your email address, payment method, and date of purchase, or the meal plan ID in order to find you in our system and cancel your subscription. Kind Regards, Your Keto Team
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