YourGreenHousesReviews of yourgreenhouses.com

Melanie went above and beyond to explain everything and made sure I understood. Her knowledge of the product is outstanding. Our conversation was lovely and educational.

Melanie was just great! She gave me clear and concise feedback, and was very helpful throughout the whole process…

DON'T BUY FROM THIS COMPANY! I ordered a greenhouse on 7/23. They kept pushing back the shipping date that I was promised with all kinds of excuses made. They won't answer the phone and communication by email was poor. I cancelled my order on 9/30 and received an email on 10/1 stating they refunded my purchase amount, which they did not do at this point. They have also stopped communicating with me regarding my refund.

The follow up call was super helpful. Melanie walked me through everything and answered all of my questions from beginning to end.

I had a few questions about the measurements and Melanie was very helpful and sent me the information. She was knowledgeable and professional, something we didn’t not see very often these days.

I purchased a Greenhouse in January 2026. It was supposed to arrive in March with repeated emails and very little response. It didn’t arrive until May. The instructions are awful and in most cases, you have to drill your own holes as the pre-drilled holes and pre-measured items don’t actually fit where they’re supposed to. I was also missing my raised beds that I prepaid for it is now October and I’m still waiting for my refund as they no longer make those raised beds. I’m repeatedly being told a new date each week as to when I’ll receive my refund.

Amazing customer focus!! Joshua was great!! He worked through all the options!! Thx!!!

This is on Order #5220. Do not send this company any money. They offer the world before you pay, after that you will be lucky to talk to them again. If you do they will tell you that they will check on that and never get back to you. I Ordered May 28th 2026 and have gotten nothing in return. I had a shipping Reference Number which Disappeared Monday October 5th. I wasn't getting any information from Bruno, Ruben or anyone when I emailed. Don't bother calling, most of the time the phone is off. They have caller ID since Ruben knew who I was before I said anything in a prior call months before. I emailed CH Robinson the trucking company and received this email within an hour from the YourGreenhouses Account Manager - "You will need to contact Greenhouse on this. The shipment was cancelled and waiting on an update from Greenhouse on the readiness of a new order." That was the final straw and I contacted the Credit Card Company to get my money back. Asked Bruno why the pickup was cancelled and of course he said he would check on it and never got back to me. The trucking company got back to me in less then an hour after I emailed them. YourGreenhouse! I am still waiting. LOL Do not send this company money? Pay more some place else if you really want a greenhouse.