Thimo G.
Easily the best customer support service I have ever received!
Very quick and helpful response from the support service. Detailed instructions with pictures made it super easy to find my issue and take care of it.
We believe your home should be the most pleasant, loving and amazing place on earth. A place where you can enjoy precious times with your family but also where you can express yourself creatively.Since 2018, we created YoraHome with you in mind first and one simple goal: To help YOU unleash your creativity and run a successful business from home.At YoraHome, we do not only sell amazing DIY products like CNC routers, laser engravers, 3d printers and woodworking tools. We also build a family of engaged and successful people who become our friends and ambassadors.Our customers are the center of our universe. You'll see us sharing photos and videos of them using our products and sharing their print stories. We work diligently to help them succeed and have the best experience possible with our company and products.
YoraHome (yorahome.com) has 586 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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586 approved reviews, newest moderated first
Thimo G.
Very quick and helpful response from the support service. Detailed instructions with pictures made it super easy to find my issue and take care of it.
Kim
I am so glad I purchased my first machine from this company 4 years ago. Outstanding customer service! Help is always available! 5 star service consistently!
Andrew
Jim has been working through an issue we had and was able to get the 6550 Pro working again through looking at a few videos we sent and narrowing the problem down. We have three Yora Home products (2 x lasers and 1 x Silverback CNC) and the reason we purchased them was the warranty and support they offer. Good job guys Andrew & Melissa
Brad
I had an issue with my mandrill which I could not troubleshoot on my own. I e mailed support and Nick immediately started helping me. It was a tricky fix that took a while to diagnose. But, at no time did I ever feel unsupported. I have to say, some of the best customer support I have ever experienced. These guys are awesome! Thanks to Nick and Jim, I can’t say enough about how great of an experience this was.
Chad B.
I have been a customer of YoraHome for years. I originally bought the 6550 Laser Engraver and fell in love with the quality of the machine. I then bought the Silverback CNC Router and the projects keep coming. I just recently bought the 6550-Pro and after assembling, the power supply stopped working. I contacted Support and Jim worked his magic and sent off a replacement power supply to me. Great service!
John
The tech team did an excellent job diagnosing the power issue. Didn't think I would have to trouble shoot to get it working. But the tech team helped talk me through it.
John W.
prompt reply
Colin P.
Excellent products that suit my interests and needs. Their Facebook page also has interesting topics discussed.