YoraHome Reviews | Read Customer Reviews of yorahome.com

YoraHome Reviews | Read Customer Reviews of yorahome.com

YoraHome reviews

586 approved reviews, newest moderated first

Steve N.
May 9, 2021
Great product
Great product and fast delivery, well impressed
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Sue K.
May 9, 2021
Need a manual and didn't get one
Need a manual and didn't get one . Hard to figure out without it .
Response from YoraHomeMay 10, 2021
Hi Sue, I'm so sorry to hear that you've been having trouble in receiving our product's manual. Our manuals are usually shipped with our machines, available on the USB, by email, and even in our Facebook group. When you have a moment, please reach out to us at [email protected] so we can provide you the manual you need. I look forward to hearing from you soon.
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Antonio A.
May 9, 2021
Disappointed with Perfomance on machine…
Disappointed with Perfomance on machine too slow
Response from YoraHomeMay 10, 2021
We appreciate your review and your feedback, Antonio. We are always looking for ways to improve our product and offerings, so we will pass your feedback along. We usually recommend our customers grabbing our CO2 laser engravers for faster results. Thank you for unleashing your creativity with the YoraHome products.
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Gregory C.
May 9, 2021
Still haven’t even got to use my…
Still haven’t even got to use my machine. In the process of sending it back. Having a hard time getting to upload to my computer. Customer service tells me to go to Facebook to learn how to set up and us it. No help at all. Thought it was a easy system to us and set up but that was not the case. Especially not happy that you advertises 40 day money back guaranteed. But never mentioned there is a 35% restocking fee. I would of never order from you. Not happy not telling my friends or family about this company and will mention this on social media.
Response from YoraHomeMay 10, 2021
Thank you Gregory for taking the time out to provide us with this feedback, although I'm sorry to hear that you've had this negative experience with our service. We provide a 1 hour 1-on-1 Zoom video traning session to all our customers if you need help with our products. When you have a moment today, please reach out to [email protected] or call us at 833-541-5997 so we can work schedule a working session with you, and solve all the questions you may have with our products. We're looking forward to hearing from you.
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Michael K.
May 9, 2021
So far excellent
So far excellent, haven't had the need to call support. Found all answers to my questions on the facebook page and the blog.
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Johnny M.
May 9, 2021
My acrylic sheets are broken
My acrylic sheets are broken. Have yet to receive my new ones. Still haven’t turned on my machine. So I really can’t say much about the unit itself.
Response from YoraHomeMay 10, 2021
Hello Johnny, I just checked and new acrylic sheets have been shipped to you a few days ago. Please let us know your experience with your YoraHome machine after starting to use it. If you have any issues, please do not hesitate to reach out to [email protected] or call us at 833-541-5997. Thanks you
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Kathryn
May 2, 2021
Love yora home
Love yora home. Haven't had alot of time lately due to moving but will be back on it soon.
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Rose M.
Mar 22, 2021
10 Stars for the company
I am very much satisfied with the company’s products and support. I can always reach out to them whenever I have questions. They also have an exclusive Facebook group for customers. I totally recommend this company!
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