YoraHomeReviews of yorahome.com

Yora support has not failed any issue we have had, thankfully very few but they were there giving great help.

Prompt response - resolved efficiently and swiftly

New to CNC and the customer service has been absolutely professional. Answered my questions promptly. After doing my research, I feel Yorahome has what I am looking for in a CNC machine and coupled with the customer service, its a win win for everyone.

Super fast response time, great communication, excellent customer service. A well-built, solid product, too (Yorahome 6550 Pro). Highly recommended vendor.

I would like to say a few words about the support I have received from the Yorahome Support Staff. When I ordered my Mandrill 3036 last June I had absolutely no experience with any type of CNC. In retirement I have a workshop where I make US Flags, Cutting Boards, etc. I have had a few problems recently having to do with software, hardware, software settings, etc. The support I have received from the Yorahome support staff has been impeccable. Every question or situation I have encountered has been answered in 24 hours or less. Nick, Jim, Jeremy and everyone else have been totally helpful and always responded in a timely manner. Keep up the great work. Your support is always at the 5 STAR Level. Thanks!!

Customer service response was amazing and incredibly fast! Jeremy solved my problem and had the solution ready and shipped out within a few minutes! I made a silly mistake and broke the USB port on the controller board and he had me fixed up quickly. Couldn't be happier with how YoraHome supports their customers!

So far all I can give Yorahome is nothing but praise from my initial purchase to sorting out a couple of problems that I had afterwards all quickly and efficiently dealt with. I would recommend them to anyone who was looking at buying a product from them a big thumbs-up from me Mark has been brilliant all the way through.

I first had YoraHome's 3018-Pro and it was a really great machine. Can do carvings and laser engraving. Then I had their YoraHome Mini Laser engraver which is also very useful in engraving on small areas. What makes me keep on purchasing from YoraHome is their amazing customer service and knowledgeable tech support team. I send them an email and I get a response from them within an hour or two. I won't hesitate to recommend this company to my friends and anyone who is looking for a company that cares about their customer.