YoraHomeReviews of yorahome.com

I had a shipping issue and the staff at yorahome resolved the problem same day with numerous updates throughout the process. Almost forgot the products yorahome supplies are second to none keep up the good work.

The customer service of this company has been unmatched by a long shot. They go above and beyond to help trouble shoot any issues you are having as well as give you clear step by step instructions to help solve the problem. They quickly get back with you and even on a Saturday night after hours, it wasn't more than an hour that I waited before I got a response. I would recommend YoraHome not only for the outstanding products but the outstanding customer support.

Amazing service Jeremy was great Got what I needed right away

I needed a new control board and power cord and Jeremy K fixed me right up. I wasn't sure what I needed so I sent a pic and he knew exactly what I needed.

Was having some issue with the laser that I purchased. When I had contact Yorahome. They set up a conference call and then I had phone issues. We did some email communications to trouble shoot the issues. They had set up a parts exchange and we did a tutorial when I got it all set back up. Nick and Jim found the issue within a few minutes. They were really great to chat with and I might say I am a little embarrassed to say that I did not catch the issues. These guys are on top of the game and it was a pleasure meeting and learning from them. Thanks for Everything

I had an concern / issue with the contents of an alleged "Sale" email I kept receiving. I received a quick reply / response that was pleasant, professional, and provided a satisfactory & thorough explanation to my concern / issue. Other companies that I have had a similar type concern / issue with have not been as pleasant & professional with their response or never responded.

When I bought the YoraHome 3018, must be 10-12 months ago, I couldn't purchase a Z-PROBE for it. I did eventually get one from Amazon but it stayed in it's plastic bag for many weeks. I went to install it, and could not find adequate instructions. All I really needed was the mother board pins. I put out the call for help and within minutes, Jim responded and I was up and running with the Z-PROBE shortly after. If memory serves me correctly, this is about the third request for help I have had and the other two times I had a similar response. Thanks team! Great work!

Helpful as always. Prompt, courteous ans problem solved easily! Appreciate the level of service provided by YORA!!!!!