Yokkao is a manufacturer apparel and equipment based in Thailand. From a complete range of products to international fight events and an unceasing drive in promoting the sport, YOKKAO’s 360-degree operations are unprecedented in the history of Muay Thai. Yokkao operates with warehouses in Asia, Europe and USA.
YOKKAO (yokkao.com) has 310 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.
Also known as
yokkao.com
Website
yokkao.com
Category
Clothing & Underwear
Location
Las Vegas, Nevada
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 56% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
Last November 24th I placed my order and I still don't know when it will arrive at my house. I understand that they may be overwhelmed by orders as Christmas approaches, but they also don't give an answer as to when they are going to ship the product. Very bad online shopping experience.
Finally I requested a refund of my money, which after a couple of evasion I got. I really thought this was a good brand but I was wrong. Throughout my life I have made a few international purchases and this has never happened to me.
JL
justchilling L.
Same issue as many others in here
Same issue as many other in here. Order were supposed to be send out at certain date, never received any tracking and ive been waiting now for 3 weeks.
Customer service is horrible, they will likely never reply to your email.
Response from YOKKAODec 22, 2023
Dear Tomas,
I hope this message finds you well. I wanted to personally reach out to address the concerns you shared in your recent review. Firstly, we sincerely apologize for any inconvenience you've experienced regarding your order placed on December 18 for a pre-order product with an expected delivery time of 3 weeks, as specified on the product page.
Upon thorough review, we acknowledge that your order was indeed refunded promptly, as per your request, before the initially expected delivery date. I understand the delay in processing your refund may have caused frustration, and for that, we genuinely apologize.
Regarding your comment about our customer service not responding to emails, we want to clarify that your case does not reflect our standard communication practices. We pride ourselves on providing prompt and attentive customer service, and we regret any perception to the contrary.
Your feedback is invaluable, and we are taking immediate steps to investigate the communication lapse you mentioned. We assure you that our customer service team is here to assist you promptly, and we are committed to addressing any remaining concerns to your satisfaction.
Please rest assured that we take your feedback seriously and are actively working to enhance our processes to prevent similar situations in the future. We appreciate your understanding during this time, and we want to assure you that we are committed to learning from this experience and improving our services to meet the expectations of our valued customers.
Thank you for bringing this matter to our attention, and we apologize for any inconvenience you've experienced.
Sincerely,
Nat
YOKKAO Customer Service
GE
Gerrit
Bad experience
EDIT: Still no response nor update at all even though Trustpilot contacted me because Yokkao asked for order number and mail addres to not get my review deleted. They seem to have time commenting on the questionable 5 star reviews though...
As the two reviewers previous to mine, I got the information on the website that my order will be shipped on 4th of december. I ordered mid November. As no shipping notification came along, I reached out 3 times to then get the response that there are delays and my order which was determined to be a christmas present actually won´t arrive before christmas but in january, "It will be worth the wait", they said. I responded to discuss solutions but didn´t hear back from them.
I would suggest less marketing and more customer service as a long term strategie. Won´t buy again.
ST
Stephen
Love the Yokkao shorts!
I bought a pair of Yokkao shorts exceptional quality and comfort, providing a serious edge to your training or bouts. Crafted with precision, the materials ensure both durability.
Response from YOKKAODec 22, 2023
Dear Stephen,
We hope this message finds you well. We sincerely appreciate you taking the time to share your positive experience with our Yokkao shorts. Your satisfaction is our utmost priority, and we are thrilled to hear that you find them to be of exceptional quality and comfort.
At Yokkao, we take pride in crafting products with precision to ensure both durability and performance, and it's rewarding to know that our shorts have provided you with a serious edge in your training or bouts.
If you ever have more feedback or if there's anything else you'd like to share, please feel free to reach out. We value your input, and we're here to ensure your continued satisfaction with our products.
Thank you for choosing Yokkao. We look forward to serving you with the same level of excellence in the future.
Best regards,
YOKKAO Team
MA
Mark
Quality boxing gloves
Yokkao gloves are straight fire, no cap! The quality is off the charts, giving you that mad support and cushioning for heavy hits.
Response from YOKKAODec 22, 2023
Dear Mark,
We hope this message finds you well. We wanted to express our sincere gratitude for your fantastic review of Yokkao gloves. Your positive feedback is truly motivating for our team.
We're thrilled to hear that you find our gloves to be of outstanding quality, providing excellent support and cushioning for those heavy hits. Your satisfaction is our top priority, and we are delighted that our gloves have met your expectations.
We also want to take this opportunity to share a bit more about our gloves. Each pair is meticulously handmade in Thailand by professional craftsmen, utilizing the highest quality of leather. This dedication to craftsmanship is deeply rooted in the rich tradition of Thai artistry, ensuring that every pair of Yokkao gloves is a testament to skill, passion, and precision.
If you ever have more insights to share or if there's anything else we can assist you with, please feel free to reach out. Thank you for choosing Yokkao, and we look forward to continuing to provide you with top-notch products crafted with care and expertise in Thailand.
Best regards,
YOKKAO Team
GI
Giulia
DO NOT BUY ,YOU WASTE MONEY
I placed an order from uk and the shipping with ups is 20 pound.
It says 3/4 days for shipping, 3/4 days to arrive.After 8 days item wasn't dispatched.I requested the cancellation of the order,customer service acknowledge the request and only replies that there are shipping issues and it takes a bit longer.I asked to cancel the order again.
After 13 days they dispatched the item.
I ordered a pair of ankle support that I own already in another colour.
There is a huge dimension difference.I forwarded pictures ,the item is very big compare to the one I have.They ignored my emails for days and then they informed me that I can return it.I asked for pre paid label because the item is faulty.They declined the request.
Don t buy ,there are plenty of decent brands ,don' t waste money for buy yokkao.Read other reviews ,it is not a single case
DA
David
Awful shipping
I would have given no stars if that was possible. Honestly, horrendous customer services. Just don't order from them. I ordered a pair of shin pads for Christmas for my son in early October with a shipping date of 6th of November. I was told last week my order was being expedited because of a delay and now they've told me they cannot ship the item until January.
MF
Michelle F.
J ai commandé des gants depuis trois…
J ai commandé des gants depuis trois semaines. Ils étaient disponibles au moment de l achat sur le site. Depuis pas de nouvelle. Je n ai rien reçu et n ai aucune réponse à mes messages via le site.je crains une arnaque....
