YitahomeReviews of yitahome.com

Shipping box is easily able to be damaged by shipper, which was my case. Lucky no parts were missing, however panels were damaged. Now the good..the company (Yummi) was very responsive and concerned to ensure my issues were addressed and corrected. In the end happy with my purchase.

I purchase two handing egg chairs for our patio. They arrived promptly and we set them up. They look very nice, are extremely comfortable, swing nicely and we are happy with the product. However, one of the chairs brace separated at the welding spot. I took pictures and sent to the company. They replied via email with in 24 hours. I supplied my order number and they quickly replaced the chair. It arrived in a few days. We examined it and all the braces look sturdy. I would work with the company again.

Update, their response is the same as they previously told me. Their system is flawed and is used as an excuse to not refund my money. Recently retired and moved. Found their metal raised gardens and ordered a set of two. They went together well. The paint on the metal panels was cracked which would allow them to rust prematurely. I contacted them and sent them pictures. They afford a small refund which I accepted since I had already put them together. My bank card that I used was hacked and canceled. They keep telling me that the refund went to my bank account which it could not since that card was not active anymore. I check my balance daily and never received anything. I asked them to send me a check or I could give them my new card number. They will not do either. They want to give me a credit for future purchase which I will never do with them. I hate doing business with foreign companies that don't care once you have their product. Buyer beware.

Worst company ever if you buy something and you are missing parts!! Good luck it’s been over a week and I was missing Hardware they want me to just go buy hardware instead of replacing it .. if you buy something you expect all products to be in that box that’s why you buy it !! Not to buy it then turn around and buy stuff to put it together!!! Just beware !!!!!

I bought 2 metal raised beds which arrived quickly. After putting them together and placing them in my yard they just didn’t fit right in my space so I contacted customer service. I got prompt replies and they refunded my order. I was grateful for their help!

Ordered a greenhouse, it arrived quickly, was easy to set up and sturdy. However, the cover ripped at one of the seams due to wind. When i contacted customer service they offered to replace it for free, and shipped me a new one. I will buy from them again.

Yitahome is a joke and I feel like my family has been scammed. My mother recently purchased a product from them and she spent almost $2,000 for it. They give you an ETA of 5-6 business days on when the product will be delivered. It's been almost 30 days and no product. We've reached out to customer service three times for answers and have gotten nothing but the run around. That's bad business. I urge anyone reading this, please stay clear of this poor excuse of a company. Take your business to a more trustworthy merchant. We will be taking legal action ASAP. This is inexcusable.

My experience with this company was awesome. I bought a XXL 230 Gallon Large Deck Box Patio Furniture Outdoor Storage. Their products have the best quality ever, great customer service, good prices and fast shipping. I have to mention the name of one of the agent who took care of my purchase the entire time. He solved the problem faster that I though. His name is Yuumi. He was very nice and attentive. I highly recommend this company if you need any furniture for outdoors. They are above and beyond.