Yitahome Reviews | Read Customer Reviews of yitahome.com

YitahomeReviews of yitahome.com

3.8176 reviews
Furniture Stores

Yitahome

About Yitahome

YITAHOME, a furniture brand, specializes in sleek, contemporary designs for modern homes. With clean lines and understated elegance, our range includes minimalist sofas and statement coffee tables. Affordability and high quality make YITAHOME a top choice among young professionals and design enthusiasts. With a focus on simplicity and functionality, we aim to be the go-to brand for creating stylish, modern homes. Our dedicated team consists of over 600 employees, including 63 quality inspectors and 35 designers, ensuring that our products meet rigorous standards and cater to customer needs. By leveraging technology to enhance productivity, we value customer feedback as crucial to our success. We continuously improve our offerings based on valuable insights shared by our customers.

Yitahome (yitahome.com) has 176 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.

Also known as: yitahome.com
Website: yitahome.com
Category: Furniture Stores
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 52% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Yitahome reviews

176 approved reviews, newest moderated first

Elbert L.
Jul 3, 2024
Best small patio set!
I wish I could give this product 10 stars! It's easily one of the best purchases I've made on Amazon. The materials are top-notch and it's very sturdy. I was able to assemble it in under an hour, as it comes mostly pre-assembled. The quality and styles are impressive, and it's perfect for my small patio.
Response from YitahomeJul 4, 2024
Dear Elbert, We are delighted to hear that our product has met your expectations and that you are satisfied with its quality and sturdiness. Your feedback is invaluable to us as we strive to continually improve our products and services. Yitahome [email protected]
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Carol
Jun 30, 2024
So worth the money
This vanity set is gorgeous. It required two people to assemble, and it took us about 2 hours. However, we did find that the cover that came with it only works if the two sides are snug up to each other front to front. I may need to order a different cover for this specific configuration.
Response from YitahomeJul 1, 2024
Dear Carol, We are delighted to hear that you find our vanity set gorgeous and that it met your satisfaction. Your input regarding the cover configuration is valuable to us, and we will use it to improve our product. Thank you for supporting us! Yitahome [email protected]
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Joe Sanches R.
Jun 29, 2024
Definitely worth it!
Initially, it may seem overwhelming with all the parts, but if you follow the directions step by step, it will come together smoothly. It requires a bit of patience and some careful consideration on how the pieces will fit together. It took us approximately 10 hours, working on it for 2 or 3 hours a day. Having two people is definitely necessary for assembly. The end result is super sturdy, with no flimsy metal parts. It's definitely a worthwhile purchase! I am very pleased with it!
Response from YitahomeJul 1, 2024
Dear Joe, Thank you for your feedback. We apologize for any inconvenience caused by the assembly process taking longer than expected. However, we are pleased to hear that you found the end result satisfactory. Your comments are valuable to us, and we will notify our team to improve the clarity of the assembly instructions and enhance our product for easier assembly in the future. Yitahome [email protected]
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Scarlett
Jun 28, 2024
An absolute score!
I purchased this vanity to organize my makeup, which was always cluttering up my desk. To protect the white surface from stains like foundation and powder, I also bought some peel and stick wallpaper. This vanity is fantastic! My boyfriend assembled it in just a few hours, and it feels quite sturdy. I really appreciate the drawers and the quality of the mirror.
Response from YitahomeJun 29, 2024
Dear Scarlett, Thank you for your feedback. We are delighted to hear that our vanity has met your expectations and has proven to be a fantastic addition to organize your makeup. It's wonderful to know that assembling it was straightforward and that you find it sturdy, with appreciable features like the drawers and mirror quality. Your feedback is valuable to us as it helps us continuously improve our products and services. Yitahome [email protected]
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Jo Dee D.
Jun 28, 2024
This is an example of EXCELLENT customer service.
This experience was unusual and had a very happy ending. I love the greenhouse which is now fully functional. However, it was difficult. The box was damaged on arrival and parts were rattling around inside. There were parts missing inside. The assembly is much more complicated than your website indicates. The directions were also missing. When I did get them, they were almost impossible to follow. I had to hire a professional to install. It took him a week. Your company was very professional and responsive during all of these issues. The response time and answers to questions were prompt and friendly. Even though it was difficult, the collaboration and desire to get it right were obvious. All companies have occasional problems, and it matters how they solve them. Yitahome came through with flying colors.... they did what needed to be done to satisfy me. AND I LOVE MY GREENHOUSE. It is perfect. I will use you again if needed.
Response from YitahomeJun 29, 2024
Dear Jo, Thank you for your detailed feedback, and we sincerely apologize for the inconvenience you experienced. We take your concerns seriously and will immediately address them with our packaging and product teams to ensure improvements going forward. We are pleased to hear that, despite the challenges, our customer service team was able to assist you promptly and effectively. Your satisfaction is paramount to us, and we are thrilled to know that you are now enjoying your fully functional greenhouse. Yitahome [email protected]
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Kelly E.
Jun 25, 2024
Great Service!
I received a tv stand as a gift and it came damaged. I had to use customer service through their website to get to a person who could handle my claim. After submitting pictures and a video of the damage, they are taking care of the item. Super friendly and easy to deal with.
Response from YitahomeJun 28, 2024
Dear Kelly, Thank you for your feedback. We apologize for any inconvenience caused by the damaged package you received. We will promptly address this issue with our packaging team to ensure improvements in our packaging quality. We are delighted that our customer service team was able to resolve your concerns promptly and that you are satisfied with our service. Your support means a lot to us! Yitahome [email protected]
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Linda R.
Jun 24, 2024
I ordered a farmhouse dresser
I ordered a farmhouse dresser. It only comes in off white…so they say. It came in gray!
Response from YitahomeJun 25, 2024
Dear Linda, Thank you for bringing this to our attention. We sincerely apologize for the inconvenience caused by the color discrepancy in the farmhouse dresser you received. Rest assured, we are addressing this matter with our team to ensure such issues are rectified promptly. To expedite a resolution and ensure your satisfaction with your purchase, could you please provide us with your contact information? This will allow us to reach out to you directly with a solution tailored to your needs. We are committed to resolving this matter swiftly and to your satisfaction. Yitahome [email protected]
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Ed J.
Jun 18, 2024
We Needed Help With Assembly
We had issues with assembly, and parts issues. I called, and they were extremely patient in explaining what I was doing wrong. They walked me through it, and helped me understand how it should be done. As far as the parts, I reached out to the service department via email, and they were polite, friendly, and efficient as they made sure we had what we needed to finish constructing our gazebo. I hope our gazebo last a long time, but if I buy another one, I know where I'll purchase it. Thanks Again! :-)
Response from YitahomeJun 20, 2024
Dear Ed, Thank you for your valuable feedback; it means a lot to us! We appreciate your input, and we will work to improve our manual instructions for easier assembly in the future. We are thrilled to hear that our customer service team was able to address your concerns effectively and that you are satisfied with our service. Thank you for your support! Yitahome [email protected]
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