YitahomeReviews of yitahome.com

I ordered a cabinet that unfortunately had minor defects. After contacting the supplier, I received a refund and was allowed to keep the product. A very fair deal, in my opinion.

A part was missing from the bed frame I ordered. I got in contact with the manufacturer and they took care of the situation for me. The reps I had communication with were friendly and understanding.

This vanity set is gorgeous. It required two people to assemble, and it took us about 2 hours. However, we did find that the cover that came with it only works if the two sides are snug up to each other front to front. I may need to order a different cover for this specific configuration.

I'm loving the vibe of the color and the rock-solid construction of this bed. It's like sleeping on a fortress! However, a couple of tweaks are on the horizon: 1.Those barn doors sometimes gotta go, they make too much noise and it's annoying after a bit. 2.Now, about that claim that two folks can whip this bed into shape in an hour? Bless their optimistic hearts. When it landed on our doorstep, we did it right away and it took us a solid two hours. For sure, gotta factor in checking all the parts and setting up camp. 3. The fair warning, it's a tad shorter than it seems. My bad for not measuring twice. Just throwing that out there. But kudos to them for trying to grease the wheels on the assembly. Everything's numbered, and there's a manual as detailed as a trail map. Overall, a top-notch sturdy bed.

Everything arrived in perfect condition, no scratches or weird colors. The packaging was strong and I was able to haul it downstairs solo with no issues. The instructions for putting it together were a breeze to follow, and all the pieces were labeled. I managed to assemble it in an hour, even with a few interruptions. The unit looks pretty good for the price, with smooth sliding doors and sturdy shelves. I even tested its strength by sitting on the top shelf, and it held up just fine. Plus, the customer service was great. They always answered my questions quickly. Appreciate their helpful attitude. Just the middle shelf could have the cover. Overall, I'd give it 4 stars.

Overall the quality of the desk is good. It's durable and should last for many years with normal use. Assembly was fairly straightforward but there were some issues with the instructions as mentioned. Most of the parts were well labeled and went together smoothly. It just took some extra time to sort out the incorrect shelves placement. I had to contact customer service regarding the assembly issue. They were very responsive and helpful in walking me through to reslove the problem. The shipping was timely and the desk was well packed. There was no damage during transit. Overall I'm satisfied.

Ordered a coffee table from Yitahome. When delivered the corner of the box was damaged and inside the top of the coffee table was chipped. Upon reaching out via chat I was offered a $15 refund. When I said no thank you they said that was all they were authorized to offer so they would have customer service reach out to me and it would be in the next 24 hours and to continually check my email. After this review Yitahome called. They had sent an email which had gone to spam (they used a different email heading from service rather than Yitahome). I responded and they have resolved my concerns. The rating is now 4 and not a 5 just because of the initial contact with “chat”.