YextReviews of yext.com

Yext screws over small businesses. DO NOT get lured in to their schemes. Read the fine print - you can't just cancel, and they will try to hold you to the full year ahead fees if you do. I would like to use a lot more profanity, but I prefer that they show my post to help save someone else a headache or two. UPDATE: they responded in an oh-so-sweet manner. Do not fall for their tactics! They were demanding a full year payment for my failure to cancel my plan. Then they decided they wanted me to pay for at least 6 months. Then while they were waiting for me to make that payment they decided to cancel my service before I was even into the third month. I had not been logging in nor using this crap service, they sent me an email to state it was terminated. THEN CAME THE LEGAL NOTICES. Letters and phone calls start. I wanted to be done with all the nonsense so I offered a low-ball amount to settle. That's all they wanted - money for them doing nothing, and to offer nothing to the consumer for the payment. DO NOT WORK WITH YEXT. They are horrible.

Meine ursprüngliche Bewertung mit nur einem Stern...: "Der super gelistete Geschäftseintrag eines Kunden bei GoYellow wurde durch Yext unterdrückt. Dadurch wird der Kunde zu seinen Keywords bei GoYellow nicht mehr gefunden. Einfach nur ärgerlich und geschäftsschädigend. Mein Kunde ist kein Kunde bei Yext!" muss ich revidieren, weil mein Kunde selber tätig geworden ist, obwohl ich den Auftrag der Optimierung sämtlicher Brancheneinträge habe. Der Kunde hat bei Sellwerk den kostenlosen Probemonat gebucht und nur seine Kontaktdaten eingegeben, die dann an die verschiedenen Portale weiter geleitet worden sind. Die vorhandenen optimierten Einträge waren zunächst verschwunden. Sellwerk arbeitet scheinbar mit Yext zusammen. Die Schuld lag einzig und allein beim Kunden. Für die kurzfristige Antwort von Yext 5 Sterne!

I have been a customer of YEXT for several years now. Their platform is good, when everything is in order. Support, however, has never been great. This year I am in particular need of help due to a drastic change in my operations. They do not pick up phone calls. They do not reply to messages. They do not answer email requests. Frankly, they do nothing but provide an automated service and collect money. If anyone knows of a solid competitor, please post it.

Yext is Trustworthy

SCAMMING COMPANY!! I am furious they did me so dirty like this right off the bat. Completely misleading and dishonest business practices! I signed up a few days ago for a MapQuest listing, agreed to pay a one time fee of $3. When checking my bank statement yesterday, I see they charged me $150 instead for a "Power Listing Subscription"! When I call, their support line, it just directs you to go online to get the help you need, but of course they don't help you only ignore you. If you choose the option for Sales to talk to a real human being, it sends you to a voice recording stating that all of their employees are at a National meeting. LOL what a F#*king Joke!! Even better yet, they have their website dashboard designed so your credit/debit card is locked into their system and cannot be deleted or removed. Where is your professionalism YEXT?? I will be filing a Chargeback and reporting them for Fraud today! BEWARE & DO YOUR RESEARCH BEFORE JOINING THIER SCAMMY PROGRAM!!

Fazolis in Ashland, KY has delicious food at reasonable prices. We had delicious chicken wings, creamy and decadent lobster Mac n cheese, mozzarella cheese skewers, and those soft, addictive breadsticks. The location was clea and service was excellent. We even received complimentary breadsticks to take home with all the leftovers.

Yext caused my delisting from Google My Business three times and I received no notifications that this had happened. I noticed this as I reviewed my Yext listing pages. Add notifications to your service..

I went to Fazoli's last night on my lunch break. I work at the hospital and we are limited to restaurants at night. As soon as I get there and order I realize I didn't have my wallet and left it at home🤦‍♀️🙆‍♀️ I spoke with Rodney and suggested going online to pay by having my husband give me my payment info over the phone. Instead, as I was scrambling to get that done, Rodney was very kind enough and said, "I'm going to go ahead and let you have this meal. Just pay it forward to someone else someday." I was more appreciative than he knew and wanted to come on her and share my gratitude. They were all so kind at the drive-thru and patient. Thank you Rodney and crew for being understanding!