YextReviews of yext.com

There are no customer service numbers that work. I found 4 numbers and only 1 worked, and simply said to go online and request help. I have to know account information that was unknown to me and no one could be found to reach out to. All I wanted to do was change the form of payment but now I will simply cancel that credit card and be done with any future charges.

First and foremost, where do I start. They treated me and my team like we were dumb during a meeting to go over things. The sale representative refused to start the demo without our boss and told us to access her calendar to schedule a meeting without her knowledge.

Becca is the best! Food is always hot and fresh!! She is always super tentative and friendly!! A+++

I have had nothing but problems with YEXT. Their support takes days to respond to urgent issues for my clients. A poorly run company with awful client service. There are so many better solutions for list management.

Paid $500 for annual contract - terrible - could not get out of - the service offered absolutely NOTHING - total waste of money. Do not put a dime into this mess!!!

Yext tried to take ownership of my business page on google.. why? I have never heard of the company and neither do I want them to have any involvement in my business online presence. Avoid, seem untrustworthy to me.

I have purchase the service is over 3 weeks i cant use social post Because their software Not provide same same than previews years i have paid 500 per one year they dont have Phone costumer support any More i have send several email asking than why the software Not allow me use social post any more they not fixing the issue I'm tired of send than Bunch email and Nothing happen i just asking than to give me my money back so far they Not say nothing about that i will express what happen in the next review so far bad experience seems can replay to yext i have copy and paste what they say (Reply from Yext 24 minutes ago Hi Jose, thanks for sharing your information. It looks like you do not have any active account with Yext. We are not in any way syncing with any of your business listings and are not providing any social posting services. If you would like to look into this further, please contact our Support team at they have take 500 from my card now they respond this ignoring me as client

I was contacted by one of your sales person last year offering a Agency plan. He told me about the initial commitment that should be paid in the first year, but never asked me about the best payment plan for me. When I got the invoice with the full price, I asked him to change. I never heard back from him or from Yext team, so I asked a couple of times to cancel my contract. And again, no one answered me. Today, months after I asked to cancel my contract, I got a call from a collection company. This is so disrespectful. I have all the proofs here and I'm sending to my lawyer if I don't hear from Yext in the next 7 days.