YesWelderReviews of yeswelder.com

I initially thought I had not received my entire order so I contacted YesWelder. Raymond, the customer service representative, assured me that the package was coming in 2 shipments. The missing package arrived a few days later. Knowing that YesWelder stands behind their great products with knowledgeable and efficient customer service makes me comfortable to purchase future products from YesWelder.

Raymond handled my concern in a timely manner. I ordered the DP200 from Yeswelder. 4 days after I ordered it the DP200 went on a Black Friday sale. He offered me a gift card for the difference which I felt was more than reasonable. The timeliness was all handled within 24 hours over a weekend which I was also impressed. Thank you Raymond.

I had a couple of issues which were resolved quickly and with added information from both people that I dealt with, Ana and Raymond. Really good service that went quickly and above and beyond. Thanks a lot!

Their team followed up promptly when my packages got lost, Ana did a great job in resolving all the issues. I highly recommend the products and their customer service.

My experience with Ana from YesWelder has been incredible! I could not find the 7 in 1 Plasma Cutter available anywhere, (Probably due to demand) but she was able to get it to me in time for a very important job! A huge THANK YOU to the YesWelder team! Troy

I had an issue with an order that I thought was an overcharge. I contacted the support group at Yeswelder to dispute the charges and chancel the order. Ana contacted me and explained that the charge I saw was inaccurate and explained why it showed what I saw was a price without the internal discount. Ana was responsive to my inquiry very polite and seemed like she really cared. Because of Ana in the support group I changed all my welding purchases to Yeswelder from their competitor.

Ordered a ct2050 and it arrived with some shipping damage. I emailed my issue and Ana was very quick to respond and handle the issue very quickly. I deal with many companies, and they should model their support like yeswelder has done. Thanks again for the help Ana!

I had an exceptional experience with Ana at YesWelder, and I can’t say enough about her outstanding customer service. From the moment she reached out, Ana was professional, knowledgeable, and incredibly attentive. She took the time to fully understand my issue, offered clear solutions, and followed through with genuine care and efficiency. What really stood out was her willingness to go above and beyond—she didn’t just resolve the problem; she made the entire experience smooth and stress-free. It’s rare to find someone so dedicated to ensuring customers feel valued, heard, and supported. Ana is a true asset to YesWelder, and because of her exceptional service, they’ve earned a loyal customer in me. If you have the opportunity to work with her, you’re in excellent hands!