Joshua E.
Great Service
My third machine I purchased from YesWelder was the CUT55DS and it had issues out the box. I thought it was user error but after a few weeks of sporadic trying, I decided to email customer service. They sent me some step by step instructions on how to troubleshoot which involved opening the unit and touching wires, which I tried but was immediately overwhelmed. I let them know just that and they said "no worries, we will send a new one asap". A few days later my new unit arrived and worked perfectly out the box. Other than the frustration of losing that initial time to the first unit, I have no complaints at all about their products or their customer service. I will definitely order more products from YesWelder in the future.



