Joe T.
Recently bought the 205DS
Recently bought the 205DS. Great machine, however the feed motor stopped working all of a sudden. I sent customer support an email detailing the problem and looking for a solution. Raymond from Customer support got back to me right away and had me confirm a few things. He was extremely responsive and once we determined that it was just a defective part, sent me a new machine and I was up and running in just a couple days. Very happy with the customer support, especially Raymond. They made it right without having to pull teeth. Not common these days.
Response from YesWelderSep 16, 2023
Amazing feedback coming from you, Joe! We appreciate this a lot, thank you! it gives us such happiness knowing our customers are fully satisfied and happy with our service. :) Your good words to Raymond will surely be forwarded. :)



