Yesoul FitnessReviews of yesoulfitness.com

Response from Yesoul FitnessDec 23, 2025

Hi Shelley, Thank you for your feedback. We are very concerned about the issues with your bike. Our dedicated support specialist will contact you directly to ensure your case is fully resolved. We are committed to taking responsibility and will work with you until a satisfactory solution is provided. Your satisfaction is our priority, and we will see this through to the end.

Response from Yesoul FitnessDec 23, 2025

Dear Richard, Thank you for your message. We understand your concern and would like to clarify the situation. Due to unexpected delays in sea freight combined with higher-than-anticipated sales volume, some products have experienced temporary stock shortages, which has unfortunately affected shipment timelines. Our customer support team will contact you directly and fully support whatever decision you choose, whether you prefer to continue with the order or explore other options. This is not a scam—we are able to locate and verify your order in our system using your order number. In the meantime, please also check your inbox as well as your spam or junk folder, as our previous replies may have been filtered. Thank you for your patience, and we appreciate the opportunity to resolve this for you.