Mark
Superb bike
Superb bike at a great price. Really sturdy and has the look, feel and performance of bikes in the £1000+ price range. Excellent support, and super fast delivery. Thank you.

At Yesoul Fitness, we're passionate about revolutionizing the way you approach health and fitness. By leveraging the latest technology, we offer a range of smart fitness equipment and interactive training solutions designed to make your workouts more efficient, engaging, and accessible. Our products seamlessly integrate with mobile applications to provide you with personalized fitness guidance, real-time feedback, and a diverse array of online classes that cater to different fitness levels and preferences.We believe in combining high-quality hardware with innovative software to create a holistic fitness experience that motivates you to lead a healthier lifestyle, regardless of where you're starting from. Whether you're a seasoned fitness enthusiast or just beginning your journey, we provide the tools and support you need to achieve your health and fitness goals. At Yesoul Fitness, we're more than just a brand; we're a community dedicated to helping you become the best version of yourself.
Yesoul Fitness (yesoulfitness.com) has 740 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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740 approved reviews, newest moderated first
Mark
Superb bike at a great price. Really sturdy and has the look, feel and performance of bikes in the £1000+ price range. Excellent support, and super fast delivery. Thank you.
OF
Commande EU#YESOUL2963 passée le 08/12/2025 et plus aucune nouvelle. Sympa yesoul !
Response from Yesoul FitnessJan 7, 2026
Dear customer, Thank you for bringing this to our attention, and we sincerely apologize for the frustration this situation has caused. Due to the peak season and holiday period, combined with extreme weather conditions affecting certain regions, some shipments are experiencing transportation delays and slower-than-usual tracking updates. Please rest assured that your parcel is already in transit. However, because of these logistics and weather-related delays, tracking information may not be updated in real time. We sincerely apologize for the inconvenience and kindly ask for your patience while the shipment continues its journey. At the same time, we apologize for the delay in our customer service response. During the peak season, inquiry volumes increase significantly, which has impacted our response time. This is not intentional, and our team is actively working through all messages to ensure every customer receives a reply. We have noted your order number and will continue to monitor the shipment closely. Thank you very much for your patience and understanding.
living the wild D.
Preis-/Leistung unschlagbar! Voll zufrieden!
Sébastien V.
SCAM and LIARS ! Customer support keeps repeating in a loop that my order is “prioritized.” They promised a €50 cashback, a 1-year YESOUL membership, and an additional €30 gift card just to make me wait longer and longer. The order is supposedly on its way… tracking number 887xxxxx8778. However, FedEx shows that the parcel is not in transit at all. Only a shipping label has been created in Mönchengladbach, and nothing more. I am really sick of this behavior. Do not buy anything from them. Order EU#YESOUL2954, placed on December 8, 2024. //FRANCAIS MENTEURS ! A FUIR ! Le service client répète en boucle que ma commande est « prioritaire ». Ils ont promis un remboursement de 50 €, un abonnement YESOUL d’un an et une carte cadeau supplémentaire de 30€ uniquement pour me faire patienter encore et encore. La commande est soi-disant en cours d’acheminement… numéro de suivi 887xxxxx8778. Cependant, FedEx indique que le colis n’est absolument pas en transit. Seule une étiquette d’expédition a été créée à Mönchengladbach, et rien de plus. J’en ai vraiment assez de ce comportement. N’achetez rien chez eux. Commande EU#YESOUL2954, passée le 8 décembre 2024.
Response from Yesoul FitnessJan 6, 2026
Hi Sébastien, Thank you for reaching out. We sincerely apologize for the frustration this situation has caused and want to address your concerns transparently. Your parcel has been dispatched. However, severe winter weather in Germany, particularly around Mönchengladbach, has caused FedEx delays. In some cases, tracking may still show “label created” until the parcel is scanned at the next facility. Please be assured this does not mean your order has not been sent. We want you to know that we are keeping a close eye on your case and will take full responsibility until it is resolved.
Mislav
I had an assembly problem with G1M Plus. Thought I received a wrong cable. I contacted their support over email and, with their swift and clear guidance, the matter was resolved. It wasn't the wrong cable after all. I bent pins of one cable. I straightened them up and everything was working. They guided me with pictures and videos. Didn't expect such good support!
Aarron H.
Very fast delivery bike came very well wrapped. Well made. Works great Very happy great work Yesoul
Response from Yesoul FitnessJan 6, 2026
Hi Aarron, Thank you for bringing this to our attention, and we sincerely apologize for the frustration this situation has caused. Due to the peak season and holiday period, some shipments are experiencing slower-than-usual tracking updates. Please rest assured that the parcel is in transit and our logistics team is continuously monitoring its progress. At the same time, we apologize for the delay in our customer service response. During the peak season, inquiry volumes increase significantly, which has affected our response time. This is not intentional, and our team is actively working through all messages to ensure every customer receives a reply. We have noted your order number and will follow up accordingly. Thank you for your patience and understanding.
Yuri
I’ve been using the Yesoul G1M Plus for about a month and overall it’s been a really solid home spin bike for the price. The ride is smooth and quiet, the frame feels stable, and the built-in screen is a huge plus because I can mirror my own workouts (YouTube, apps, etc.) without feeling locked into an expensive subscription. Setup was straightforward and it’s been easy to hop on and get a good session in, whether it’s steady cardio or harder intervals. The only real downside I’ve noticed (and I’ve seen others mention similar things) is that the resistance knob isn’t always very responsive for small adjustments, so getting to the exact percentage I want can take a bit of fiddling. Aside from that, it’s been reliable and enjoyable to use, and I’d recommend it to anyone who wants a quiet, screen-equipped spin bike that feels “premium” without the Peloton price tag - 4/5 stars.
Tim
Bestellt am 3.11.2025, bis heute 5.1.2026 keine Lieferung erhalten. Sendungsnummer seit dem 22.12.2025 verfügbar, lässt sich aber nicht verfolgen. Sendung womöglich noch immer nicht bei der Spedition.dsuert viel zu lange. Bin echt unhappy. Positiv: hatte zuvor das ältere Modell "S3" und war sehr zufrieden.
Response from Yesoul FitnessJan 6, 2026
Hallo, vielen Dank für Ihr Feedback und für die positive Erfahrung, die Sie zuvor mit unserem Modell S3 gemacht haben. Wir möchten Ihnen bei der aktuellen Bestellung gerne weiterhelfen. Bitte teilen Sie uns Ihre Bestellnummer mit, damit unser Support-Team den Versandstatus prüfen und Ihnen eine passende Lösung anbieten kann. Vielen Dank für Ihre Mithilfe und Ihr Verständnis.