Yanwenexpress is listed under Shipping & Logistics.
Yanwenexpress (yanwenexpress.com) has 104 customer reviews on Five Star Index, with an average rating of 1.2 out of 5.
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Lizzy Kat G.
I am still waiting on a package i ordered on the 21st of july. It got to South montebello Ca and just vanished apparently. Customer service has been very very unhelpful. Placating and putting it on someone else to locate my package instead of actually giving helpful updates. very disappointed.
DSC
never delivered any of the items they claim the address is "restricted" and then they claim they couldn't deliver because the store was closed at midnight. Now they tell me I have to pick up the package, but they won't tell me where I can go, nor will they reply to any other questions. Since I use Pay Pal for all of my transactions, a refund is simple and they will not get paid. Unfortunately the product vendor is the one getting hurt by losing the sale.
Amanda M.
Every package this company is tasked to deliver to me is late or not delivered at all. The amount of lost packages for me alone is ridiculous! I have tried for a month to contact this company with no luck!! This is a horrible company, they are extremely incompetent! This is asking me for the date of the experience, this is not 1 day 1 package.. It's a month and approx 13 packages!!! I've been refunded most of them but not all yet. They still have a few more of my packages but I cannot reach them! It's been awful!
Kent
YWDFW010129379711 is tracking number package is from etsy store tracking at out for delivery for over 2 days we live in dallas and its in dallas been here for over 2 days very bad
Lawrence M.
The driver ignored my delivery instructions and left my package outside my apartment building in an unsecured location. It was stolen shortly afterward. When I contacted customer support, they told me they were not responsible. Very disappointing experience.
Deborah J N.
Unable to get tracking info ( it hasn’t moved since 7/27 when they picked up)
RA
apparently they use some local carriers and claim to have attempted delivery 2x. We have printed instruction posted on the door but the driver did not care to call. attempts to reach the customer service went unanswered
Solar C.
Delivered my package late, they literally had a whole F***ing month and its late. It was exetremly important to me and they didn’t deliver. Worst shipping company.
