YanwenexpressReviews of yanwenexpress.com

My package was just thrown into my fenced yard. Would never of known it was delivered if I didnt nearly run it over with my lawn mower. Not even a attempt to put it at the front. My best guess is they threw it from their delivery vehicle window and kept on going

I had a package that was left on the back of my car in the garage. If the driver could go into my garage to leave a package in my garage, they caould have left it on the porch (beside the garage) or on the sidewalk. My daughter drove off with the package on the trunk without ralizing it (cars have back up cameras, so some people don't look in the rearview mirror). When I commented to Yan Wen about this, they stated that "According to our regulations, this location is an acceptable place for delivery. .If you need to add the house number, access code, business hours or other delivery instructions for your next order" which is a none answer. Maybe they should have just left it under the rear tires so that It could have gotten run over quicker instaed of getting run over in the street creating litter. Even though this is their flawed policy, they did not offer to compensate me for the package that was damaged because of their negligence.

I'm currently waiting on 3 Temu packages that were shipped using this delivery service; YWNJC010145558350 and YWNJC010144517327: These were supposed to be delivered today (July 12th) and weren't but they're still "out for delivery." YWNJC010145599865: This tracking hasn't been updated since when it was received in TX on July 9th. Apparently this company doesn't have their own trucks so they have regular people driving for them. A package that was supposed to be delivered to my house yesterday, was delivered to the apartment building within my complex. The shipping label clearly says 901 but they decided to leave my package at a 911 address. My house is LITERALLY 10 steps to the left of the building. Luckily I was able to get in the apartment building and retrieve my package (that was left out in the lobby) before it was stolen. I've had to contact Yanwen customer service by email and show them pictures of my house so their delivery person can know where they're going. For a company that has the word "express" in their name and advertises themselves as "revolutionizing last-mile delivery services in the United States by utilizing top-notch Delivery Service Partner networks nationwide" I would rather have SpeedX delivery packages before I ever choose Yanwen. Yanwen is famous for losing packages, stealing packages and taking forever to even deliver packages. As soon as I'm able, I'll be submitting a request to Temu to have Yanwen removed as a shipping method for my purchases.