Yami 亚米Reviews of yamibuy.com

I recently bought bread from Yami, and the expiration date on the package is formatted as dd/mm/yy, which is confusing, especially since the typical format in the U.S. is mm/dd/yy. This led to some understandable confusion. When I tried to return the product (unopened, of course), I was told by customer service that they don't process returns for food unless there’s a quality issue. Fair enough, but their return policy isn't made clear on the product page, and that’s something that should be communicated upfront. It’s frustrating to see a company so dismissive of customer concerns, especially when I’m just trying to get some clarity on a simple issue. Yami’s return policy is a joke, and they clearly don’t care when they lose a customer.

Do not buy anything from this store! If you want to return anything, they will charge you 15% restocking fee. When you starts the return process, they would never tell you this until you pay your own shipping and ship the product back.

Their customer service is so mean and made a sarcastic tone like they are talking to a poor / who can not afford their product tone. SO disgusting and does NOT offer a refund option when all package is untouched.

Delivery was thrown on my driveway---right beside the sidewalk and street. However, my front door and porch were 15 feet away. Why pay for goods that are stolen? Worst delivery service ever

DO NOT EVEN CONSIDER!! RUN AWAY ASAP!!! I never even bought anything from them but I put my email for the checkout cart since I had consideration of buying certain product. I ended getting bombarded by promotional materials. I attempted their unsubscribe steps but I continue to receive marketing materials. This should be considered business malpractices and should be severely fined.

I received fake products and Yami won't let me return them no matter what I say, such irresponsible company.

Will never purchase anything from this company. Over price products

THE ABSOLUTE WORST SERVICE. Situation 1. I bought over $600 worth of snacks. Instead of knocking on the door, they left 3 big boxes outside on the ground. If I didn't go outside they would've stayed outside all night. Who knows what sort of rodents, insects, animals would've got at it. Yami's response - The courier is not supposed to disturb the customer. Ummm.. That's dumb. Situation 2. I have seven hour express. I ordered $300 worth of snacks on 11/20 to be delivered 11/21. Nothing. No update. No email. No communication at all. It's now the 23rd and still nothing. No response from Yami. Horrible.