Yami 亚米Reviews of yamibuy.com

Customer service was super unhelpful and rude. I placed an order (my first ever order on the site), tried to cancel some items from my order 10 minutes after I placed it, and the customer service rep just kept giving me canned replies saying once an order is placed, I cannot modify it even if it hasn’t been processed or shipped yet. My only options are to keep the order as-is or cancel the entire order. Technically I probably could have reordered without the items I tried to cancel, but they were so rude that I refused to give them any of my business.

100 % fake product / SCAM ! I had a gut feeling it would be a scam but went ahead anyways, turns out I was right ? Contacting customer service is a JOKE ! AVOID AVOID AVOID ! If you hate your money then go ahead & buy from these clowns !!

I so wish I would have looked here before I leaped. I found an amazing perfume while traveling in Croatia and didn't have a chance to grab it. Upon my return home, I did some research and found the "same" perfume online with them. I purchased it and when it arrived weeks later it smelled like wet dog? When I reached out to them they indicated it was a third party seller and they would reach out to them. Well for my $70 bottle of perfume that smelled like wet dog, Yami offered me $12 towards purchasing something else. Really? Why would I want another bogus counterfeit product from your site? They should not be allowed to continue with marketing products that are shown as legit products only to find out its a third party who knows where, making who knows what and why..... I'm beyond disgusted and $70 lighter. So wish I would have had time to run back to get the legit product.

Sells fake makeup and skincare products.

Foods are Expired MORE THAN 1Year!!! I bought numbers of items from this website in order to take the advantage of spending $50 with free shipping. two of the items tasted “abnormal”; after checking carefully on the packages, i realized there’s a stamped for “use before date” showing 12 2023, but I purchased both packages in April 2025 online. REALLY?! I cannot believe they are selling foods More than one year after passing their expiration date!!! To be fairly, their customer service is good because two packages showed up damaged; their customer service was responsive and refunded me right away. To conclude: I would check very carefully for every item from this website for the product expiration date!!

If a negative 10 were a rating option, I would give it to Yami due to their extremely poor customer service and the significant difficulty in obtaining refunds, despite their advertised 30 day worry free refund, which led me to request a refund via my bank. Caution is advised when buying from this online store.

Bad bad bad customer service. They had bad attitude. I don't want to use this site anymore.

Returning is much more complicated than other carriers. I bought a hotpot cooker but was denied for returning due to no original package.