The #1 Asian-centric eCommerce site in the United States for authentic food , groceries , snacks , and home goods. We’re bringing the world closer for everyone to experience and enjoy by making authentic Asian groceries and goods easily accessible to all of North America.
Yami 亚米 (yamibuy.com) has 526 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
Also known as
yamibuy.com
Website
yamibuy.com
Category
Food Production
Location
Brea, California
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 18% of reviews.
Latest
Most recent review: September 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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Until I received a credit card statement today with 2 separate purchases from this company in excess of $362, I had never heard of them nor had I placed an order with them. I have no idea how they gained access to my credit card info but they are currently under investigation for FRAUD.
Response from Yami 亚米May 21, 2019
We truly apologize for any inconvenience caused.
Please provide the last four digit and purchase amount to [email protected] or call 800-407-9710,then we will follow up with you.
Thank you!
CA
Carmen
Terrible customer service
Terrible customer service. I have email them and message them a thousand times for a refund. And for a package that I ordered on 3/13/2019 and still waiting and I get not respond. I paid over $15 dollar just for shipping. I WANT MY MONEY BACK. Don’t use Yumibuy, they are terrible and they take your money.
Response from Yami 亚米Apr 9, 2019
We truly apologize for the inconvenience. We checked your order we have already issued a full refund for you. Your package was shipped by the party vendor which is International shipping. Please check our website for more detail. Any question please feel free let us know
Thank you for understanding.
BL
Bo L.
Terrible customer service doesn’t understand price adjustment
Just 5 days after I received my order, they are selling an item that I ordered for $10 less PLUS extra 15% off. So I contacted their customer service to get price adjustment. But to my surprise the customer service staff refuse to apply 15% off, citing I used coupon when I placed the order and she can not apply 15% off because it is not allowed to use two promotional methods. Excuse me, did she just even understand the meaning of price adjustment at all? She can simply take out the coupon value, and calculate the difference between new price plus 15% off with the actual price I paid. As simple as that, but this customer service staff just so lazy that she thinks two promotional methods will be used by me if she applies 15% off. It’s two separate transaction, didn’t she understand that? Each transaction used only one promotional code, she just needs to calculate the difference between these two transactions, that’s called price adjustment! I am shocked for how lacking of training their staffs are!
Response from Yami 亚米Apr 3, 2019
We are truly sorry for the problem that you had with us. Please accept our sincere apology for the lacking of skills that our newly trained customer service representative has on handling the price adjustment. We will make sure to improve the knowledge and skills of our customer service team. For your issue, another senior service representative has made the price adjustment for your order. Hope you are satisfied with the final solution. Please feel free to contact us back if you have any further questions. Thank you again for shopping Yamibuy and leaving us the valuable feedback.
JH
Jessica H.
This is a scam site. Do not purchase from them!!!
This site is awful. All the reviews on items are fake except for the three or four that actually honestly say that the item is bad. I tried ordering items that had good reviews and they tasted bad. Some of the food items they sell as well are counterfeit and not the real thing so that's why they taste different and not good. There's also different sellers for EVERY item so shipping cost can go from normal to really high depending on what you put on your cart. Definitely a scam site. Not worth it and waste of money. Please do not buy from here! I had an awful experience from them and most of the food/snacks I bought were inedible. There is also other customers that report that the beauty products they buy from them are fake and if you try to contact them about it they will say they will investigate it and then ignore you. DO NOT LET YOURSELF GET SCAMMED.
They also have an awful employment history. They have bad management and scam their own employees to get free, unpaid internships. Please do not buy from this scam site! They are a shady good for nothing company!
Response from Yami 亚米Feb 24, 2019
Since its inception, Yamibuy made it a mission to sell only authentic goods. The products sold by Yamibuy are purchased from licensed suppliers, brand affiliates, US branches and other branches in the formal sales qualification, and signed an authentic guarantee agreement. Not only that, Yamibuy carefully selected all suppliers to ensure that customers receive genuine quality products. For products, which have new packaging, resulting in your concerns, please do not hesitate to contact our customer service, we will provide you with further details. All reviews are real.Yamibuy respect every customer if any question please kindly contact Yamibuy CS .Thank you .
ML
Maxwell L.
my wife bought a product from this…
my wife bought a product from this website app,and it cost 5 TIMES more than original price!!!and didnt show its gonna ship from other country,because it use US dollar as currency,which means that we paid 5 times more and have to wait 7-10 days,completely waste money and time, talk with customer service,and they reply"the shop called fun taiwan,and means it from taiwan".wow,unbelievable
WI
WING
Always sell the food products expire…
Always sell the food products expire within 3-6months or even expire . Make complain but the customer service is terrible , not even willing to refund or exchanged . Terrible customer service !!!!! Need improved . Please be honest to your customer , food products expires can cause poison
YI
yi
Two of the items are out of date.
Two of the items are out of date.
XI
xie
I bought duck head and duck tongue and…
I bought the local made duck head and duck tongue and duck feet are all gone bad. And I talked to you guys , nobody really cares