Yami 亚米The #1 Asian-centric eCommerce site in the United States for authentic food , groceries , snacks , and home goods. We’re bringing the world closer for everyone to experience and enjoy by making authentic Asian groceries and goods easily accessible to all of North America.
Yami 亚米 (yamibuy.com) has 526 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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Food Production · Costa Mesa, California
Excellent
Food Production · SAN FRANCISCO, California
Excellent
Food Production · Los Angeles, California
Excellent
Food Production · Irvine, California
Excellent
Showing 147 reviews with 1 star · Clear filters
Apple L.
Bad customer service, Nobody replied to email, no one answer phone.
Response from Yami 亚米Jan 28, 2020
Thank you for the feedback. We're sorry that we missed your outreach. Please refer to the following information to contact us so we can get back to you ASAP. Phone: 800-407-9710 Email: [email protected] Live Chat: Available in the "Order Detail" page in mobile App. Thanks again for your support to Yamibuy.
Irem
I'm also a wholesaler and the company has been postponing my company payments for 6 months. No reply from emails and no one picking up the phone at back office. Customer service can't help with anything.
Ylee S.
I just sent the email about the refund. Please refund it. I want my money back. I called several times and sent emails. Why there is no one response? Seriously, my parents are really mad. In my email, I uploaded the order numbers. Please check as soon as possible. PLEASE...
Response from Yami 亚米Jan 28, 2020
We apologize for any inconvenience with your case problem. But may I have your order number, please? Or please contact our customer service, (phone:800-407-9710 email: [email protected])we can check and then we can follow up with you. Looking forward to hearing from you.
Cat
I’ve ordered something that suppose to ship from China. The order was placed on 10/2, and I just received the items on 11/5. And some of the items are out of stock. They didn’t notify me anything about the out of stock items. I’ll never order from them again.
Response from Yami 亚米Jan 28, 2020
We apologize for any inconvenience. Usually, the package from China to the US needs 5-15 business days after shipping. If you have any questions, please feel free to contact us. Thank you so much.
ArmednDangerous
They stole $125.00 from my credit card. I've never heard of this scam company but my bank has. They've done this to many many others. They somehow get your CC # and make fake charges. These people should be taken out and flogged once for each dollar they have stolen. Cancel your cards if they hit you right away before they have the chance to drain your account. Report them to the BBB and your states attorney general. If they get enough complaints the state government will launch an investigation and they will shut them down. Screw you Yamibuy.
Response from Yami 亚米Sep 9, 2019
Please accept our apologies for any inconvenience caused. If you were charged but did not place any order on our website, please provide the last four-digit and exact charged US amount to us. If you don’t want to provide the information here, please send email to [email protected] or call 800-407-9710, our customer service will further check and help resolve this for you. Looking forward to your contact. Thank you!
Linden T.
This company is disgusting. I am a wholesaler, Yamibuy has been in arrears with our payment for more than 8 months, and other wholesalers have been in arrears. This company is taking the money of the investor while arrears the wholesaler. The goods are sold, and the products they sell have high profits. This is a disgusting company and should be closed down.
Roxanne
THIEVES!!! I just checked my bank statement and noticed I was charged $140 from this “company”. I’VE NEVER HEARD OF THIS COMPANY!!! I DONT KNOW WHO THEY ARE!!! AND IVE SURE AS HELL HAVE NEVER ORDERED ANYTHING FROM THEM!!! I have no idea how they received my debit card and bank info. STAY FAR, FAR AWAY FROM THIS “COMPANY”
Response from Yami 亚米Aug 6, 2019
Please accept our apologies for any inconvenience caused. If you were charged but did not place any order on our website, please provide the last four-digit and exact charged US amount to us. If you don’t want to provide the information here, please send email to [email protected] or call 800-407-9710, our customer service will further check and help resolve this for you. Looking forward to your contact. Thank you!
Celes M.
Company is SHADY Never heard of them and received two transactions under this website for over 300 in total. What the hack are the prices here for it to be that much. Basically stealing my week's pay for not everyone has the luxury to blow money like that when you're only a part timer. Literally to this company for allowing this to happen and the loser who used me get your act together.
Response from Yami 亚米Aug 6, 2019
Please accept our apologies for any inconvenience caused. If you were charged but did not place any order on our website, please provide the last four-digit and exact charged US amount to us. If you don’t want to provide the information here, please send email to [email protected] or call 800-407-9710, our customer service will further check and help resolve this for you. Looking forward to your contact. Thank you!