Jing X.
I had to cancel my order twice because…
I had to cancel my order twice because they asked me to provide a picture of my credit card and ID over email, which is a crazy suggestion and scam likely. This is the first time I've ever been asked to do so from ordering anything online. Not only that, but they charged my cards twice in the interim. Ordering from YamiBuy is too much of a hassle and is not worth it. I will never be purchasing from them again. Also, they have extremely poor customer service - I do not recommend at all. If you're thinking of ordering from YamiBuy for the first time, don't. This company is incredibly unprofessional.
Response from Yami 亚米Mar 8, 2021
We apologize that your order didn't go through our system because of the credit card high-risk control. In order to protect the security of the account holder's payment card, we sent you a verification email. We understand your concern very well. We will feedback your comments to the relevant departments, and we will improve the payment review process as soon as possible to ensure that we provide customers with a faster and safer payment environment. Thank you for your understanding.